Dairy Queen Grill & Chill

4.2
789 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1008 Morrisville -Carpenter Rd, Morrisville, NC
27560-9533, United States

Hours

Reviews

4.2
789 reviews
5 stars
453
4 stars
186
3 stars
70
2 stars
35
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature and preparation, including cold food and incorrect orders.

Service Experience

While some customers praised the friendly and helpful staff, others noted unprofessional behavior and slow service, particularly in the drive-thru.

Ice Cream Satisfaction

Many reviews highlighted the quality and taste of the ice cream, with specific mentions of popular items like Blizzards and sundaes.

Cleanliness and Atmosphere

The cleanliness of the location received mixed feedback, with some customers appreciating the atmosphere while others noted issues like overflowing garbage cans.
  • TP
    TRUE AMERICAN PATRIOT
    Dec 29, 2025
    3.0
    Came in for lunch ordered a double bacon cheeseburger with large fry and large drink. Food came out, burger was just over room temperature, fries weren't as hot as they should have been either. They weren't that busy so I figured the food would be piping hot. Burger King on 55 never disappoints. Wish I went there to spend 15 bucks. Service here was good, but I came to eat not socialize.
  • SC
    Samantha Cavales
    Nov 13, 2025
    2.0
    We always get a drive thru blizzard at this location and every single time we order we noticed the employees never say thank you or respond to our thank you’s. It’s just unprofessional when you’re in food business. I hope the managers train their staff to be more polite and professional when talking to customers.
  • DD
    David Driscoll
    Oct 31, 2025
    5.0
    My wife got me a custom ice cream cake for my birthday and it was fantastic!! To whomever makes these cakes is doing amazing work!!!
  • NF
    Nathan Foss
    Oct 29, 2025
    5.0
    Brian was fantastic! The best food customer service I've ever had. He even checked in on everyone to make sure the food was to our liking.
  • AW
    Ajada Williams
    Oct 22, 2025
    1.0
    Service was great but the food was horrible, i ordered a hot dog and the bun was so tough it was like they warmed it up in the microwave. Food is too expensive for food to not be edible , if i did not have to go back to work I would have a turned around and got a refund

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The store is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.