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Dairy Queen Grill & Chill

4.2
(795 reviews)

Business Details

1008 Morrisville -Carpenter Rd, Morrisville, NC
27560-9533, United States
(919) 467-6753
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1008 Morrisville -Carpenter Rd, Morrisville, NC
27560-9533, United States

Hours

Reviews

4.2
795 reviews
5 stars
455
4 stars
188
3 stars
71
2 stars
35
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, with several mentions of excellent customer service experiences.

Food Consistency

There were numerous complaints about food being served cold or incorrect orders, leading to dissatisfaction among customers.

Ice Cream Quality

While many enjoyed the ice cream, there were reports of inconsistencies in portion sizes and quality, particularly with Blizzards.

Wait Times

Several reviews highlighted long wait times in the drive-thru and for food orders, causing frustration among customers.

Cleanliness

Some customers noted issues with cleanliness, including overflowing garbage cans and a lack of napkins.
  • JA
    Jonathon Ake
    3 days ago
    1.0
    Gave me wrong blizzard and would not answer the phone
  • CO
    Christopher O'Hara
    Feb 18, 2026
    5.0
    Great food and service, sometimes is full of younger kids that dont watch what they are saying with kids around
  • EM
    Erik Myxter-Iino
    Feb 3, 2026
    4.0
    It's a dairy queen
  • SV
    Sam Valentine
    Jan 16, 2026
    5.0
    my girl Tevin B. absolutely outstanding work!! i LOVED the joke and she made me feel so loved and welcome as i ordered my ice cream, she gave the punchline with 0 sass and full passion. please give her a raise she’s the reason i’m coming back πŸ’—πŸ’—πŸ’—
  • TP
    TRUE AMERICAN PATRIOT
    Dec 29, 2025
    3.0
    Came in for lunch ordered a double bacon cheeseburger with large fry and large drink. Food came out, burger was just over room temperature, fries weren't as hot as they should have been either. They weren't that busy so I figured the food would be piping hot. Burger King on 55 never disappoints. Wish I went there to spend 15 bucks. Service here was good, but I came to eat not socialize.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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