Customers frequently reported issues with food temperature and preparation, including cold food and incorrect orders.
Service Experience
While some customers praised the friendly and helpful staff, others noted unprofessional behavior and slow service, particularly in the drive-thru.
Ice Cream Satisfaction
Many reviews highlighted the quality and taste of the ice cream, with specific mentions of popular items like Blizzards and sundaes.
Cleanliness and Atmosphere
The cleanliness of the location received mixed feedback, with some customers appreciating the atmosphere while others noted issues like overflowing garbage cans.
TP
TRUE AMERICAN PATRIOT
Dec 29, 2025
3.0
Came in for lunch ordered a double bacon cheeseburger with large fry and large drink. Food came out, burger was just over room temperature, fries weren't as hot as they should have been either. They weren't that busy so I figured the food would be piping hot. Burger King on 55 never disappoints. Wish I went there to spend 15 bucks. Service here was good, but I came to eat not socialize.
SC
Samantha Cavales
Nov 13, 2025
2.0
We always get a drive thru blizzard at this location and every single time we order we noticed the employees never say thank you or respond to our thank you’s. It’s just unprofessional when you’re in food business. I hope the managers train their staff to be more polite and professional when talking to customers.
DD
David Driscoll
Oct 31, 2025
5.0
My wife got me a custom ice cream cake for my birthday and it was fantastic!!
To whomever makes these cakes is doing amazing work!!!
NF
Nathan Foss
Oct 29, 2025
5.0
Brian was fantastic! The best food customer service I've ever had. He even checked in on everyone to make sure the food was to our liking.
AW
Ajada Williams
Oct 22, 2025
1.0
Service was great but the food was horrible, i ordered a hot dog and the bun was so tough it was like they warmed it up in the microwave. Food is too expensive for food to not be edible , if i did not have to go back to work I would have a turned around and got a refund
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
The store is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru to conveniently order your meals.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families, offers booster seats and high chairs, is wheelchair accessible, and has restrooms on-site.
Can I order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill provide outdoor seating and free Wi-Fi?
Yes, the location offers outdoor seating and free Wi-Fi for customers to enjoy while dining.
Where is Dairy Queen Grill & Chill located?
It is located at 1008 Morrisville-Carpenter Rd, Morrisville, NC 27560-9533, USA.
Are there nearby fast food options besides Dairy Queen Grill & Chill?
Yes, nearby fast food options include Davis Grill N Chill and McDonald's, which are great alternatives or complements for your dining experience in the area.
What nearby recreational or shopping places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Grace Park, Morrisville, a local park, or shop at Walmart Neighborhood Market Morrisville nearby for your convenience.
Are there local services near Dairy Queen Grill & Chill that customers might need?
Yes, nearby services include the Edward Jones financial advisor Kyle S Johnson, AutoZone for automotive needs, and various beauty salons such as Hairoin Salon Spa and Red Polish Nail Bar.