Dairy Queen Grill & Chill

4.2
787 reviews
Get DirectionsCallWebsite

Business Details

1008 Morrisville -Carpenter Rd, Morrisville, NC
27560-9533, United States
(919) 467-6753
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1008 Morrisville -Carpenter Rd, Morrisville, NC
27560-9533, United States

Hours

Reviews

4.2
787 reviews
5 stars
453
4 stars
185
3 stars
69
2 stars
35
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of excellent service from managers and employees.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with incorrect orders and food being served cold or poorly prepared.

Ice Cream

The ice cream, particularly Blizzards, received high praise for taste and variety, although some customers noted inconsistencies in portion sizes.

Service Speed

Several reviews highlighted long wait times, especially in the drive-thru, leading to frustration among customers.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported issues such as overflowing garbage cans and lack of napkins.
  • SC
    Samantha Cavales
    Nov 13, 2025
    2.0
    We always get a drive thru blizzard at this location and every single time we order we noticed the employees never say thank you or respond to our thank you’s. It’s just unprofessional when you’re in food business. I hope the managers train their staff to be more polite and professional when talking to customers.
  • DD
    David Driscoll
    Oct 31, 2025
    5.0
    My wife got me a custom ice cream cake for my birthday and it was fantastic!! To whomever makes these cakes is doing amazing work!!!
  • NF
    Nathan Foss
    Oct 29, 2025
    5.0
    Brian was fantastic! The best food customer service I've ever had. He even checked in on everyone to make sure the food was to our liking.
  • AW
    Ajada Williams
    Oct 22, 2025
    1.0
    Service was great but the food was horrible, i ordered a hot dog and the bun was so tough it was like they warmed it up in the microwave. Food is too expensive for food to not be edible , if i did not have to go back to work I would have a turned around and got a refund
  • WS
    Will Stanley
    Sep 28, 2025
    5.0
    I wanted to thank the manager last night for making our DQ experience extra special. My wife, two young daughters and I went there for some ice cream. He asked our daughters if they wanted to be DQ "employees" and showed them how DQ works including showing them how their ice cream is made so they too were employees now. A little gesture left a big impression on all of us. We had a rough day with some bad news so this really helped take our minds off our troubles. Thanks for making our day better and the ice cream was excellent as always. We will of course be back.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The store is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.