Chipotle Park West Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Cleanliness
The restaurant was frequently described as dirty, with reports of food on the floor and unsanitary conditions in the dining area and kitchen.
Portion Sizes
Many customers complained about skimpy portion sizes, often receiving significantly less food than expected for the price.
Food Quality
Several reviews noted that the food was not fresh, with complaints about cold or poorly prepared items.
Management Issues
Customers pointed out poor management practices, including staff behavior and operational inefficiencies, contributing to a negative dining experience.
EJ
Earl Jeter
3 days ago
1.0
In and out fast, but sheesh. The angles smallest bowl I've ever seen in person.
Skip this chipotle.
EW
Emily W
Nov 14, 2025
1.0
Literally had to start driving 20 mins to a different location even though this one is 3 minutes from me. Every. Single. Time. I come they are out of something, and I’m talking every week, workers rush you and don’t listen bc they are too busy trying to move on to the next person. Location has really became the worst
JS
Jo S
Nov 5, 2025
5.0
Thank you for great tasting food that I can feel healthy about. I am on a low sodium diet and although many of the items here are not low sodium, I can eat the crunchy corn tortillas, chicken, lettuce and cheese and make it work. Wish the pico was low sodium. Love the food and customer service here!
SM
Steve Miles
Nov 3, 2025
1.0
I used to be a regular, but then they screwed up my delivery repeatedly. A refund isn’t enough when I don’t have a car that day.
MG
Mia Guerrero
Oct 31, 2025
1.0
Rude service , didn’t even respond to greeting and looked mad at me for ordering food . Would barely put half a scoop of food and gets annoyed when I ask for more as if he didn’t put half a scoop of rice. Also rushing me while ordering and I wasn’t slow at all in the first place ( and there was no people behind me at all ) . Very rude service please hire a new team
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Park West Village offer?
Chipotle offers Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Morrisville, NC?
It is located at 1516 Village Market Pl, Morrisville, NC 27560, in the Park West Village area.
What are the operating hours for Chipotle Mexican Grill in Morrisville?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup or delivery services at this location?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle at Park West Village?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill support sustainable and humane farming practices?
Yes, Chipotle's Food with Integrity principles emphasize sourcing ingredients from farms with humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at Park West Village LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby places can customers visit before or after dining at Chipotle?
Customers can visit nearby spots such as Platinum Nail & Spa for a manicure, StretchLab for fitness and active life activities, and Full Moon Oyster Bar & Seafood Kitchen for seafood dining.
Are there other dining options close to Chipotle in Park West Village?
Yes, nearby dining options include Hibachi Blue for sushi and Japanese cuisine, Wingstop for chicken wings, Piada Italian Street Food for Italian street-style dishes, and Zoes Kitchen for Mediterranean fare.
What shopping and wellness services are near Chipotle at Park West Village?
Nearby services include Bath & Body Works for beauty products, Restore Hyper Wellness for holistic health, GNC Live Well for supplements, and Massage Envy for massage and skincare treatments.