Buffalo Wild Wings

Reviews

• SS

  Srinivasa

  Jan 23, 2026
  1.0
  Very disappointed with the service at this Buffalo Wild Wings. We asked for a booth, but the server, Jessy, insisted we sit at a table even though booths were available. After waiting, we saw other customers being seated in booths, and when we asked again, his attitude was dismissive and uncomfortable. The situation felt unfair and borderline discriminatory. This is not the kind of service I expect, and management should address it.
• CT

  Charnelle Talks

  Jan 13, 2026
  1.0
  I come to Buffalo Wild Wings very often this specific location I've been to at least two different times this was the worse experience I've ever had here. The waitress did not get orders correct I don't understand why they don't write the orders out to prevent this. I ordered my wings and my drinks the first round of drinks were wrong I told her it was wrong she said the bartender was making the wrong thing and she put it in wrong and would tell her the correct order for us. A couple minutes later the Manager came to my table asking me what the problem was with my drink. Like I was complaining about the taste or something I then told her the only problem is that it's not what I ordered. The way she asked and answered the questions was extremely unprofessional especially to be a manager. After that we order another round of drinks they came out correct. The experience sitting at the tables wasn't to our liking so we checkout and proceeded to sit at the bar. After trying to order our drinks the bartender Janel who was very nice informed us the manager told her she could not give us anymore shots. I don't know what kind of rule this is but I only had two shots myself and my husband had 3 and I've never heard this at any other location. We kindly said okay and proceeded to leave but the bartender told us another manager said we could get one more drink we got another round and proceeded to leave . This whole situation was not needed and was very unprofessional and could of been avoided
• KB

  Kimberly Brooke

  Jan 1, 2026
  1.0
  We were craving delicious food from them because 2 weeks ago it was amazing and then tonight we got most of our food rock hard inedible and cold. When I let the employee know about the quality of food and how tough the food (LITERALLY STONE ROCK HARD) not including the missing and incorrect items it was blamed on the busy holiday season. customer service was horrible
• AF

  Adriana Ford

  Dec 30, 2025
  2.0
  So, I just picked up my order. I ordered a chicken wrap and saucy chicken tenders. Based on the description, I was under the impression that chicken dippers were spun in the sauce I requested. However, when I picked up my order I didn’t get saucy dippers. I got chicken tenders with sauce on the side. Obviously, I took the order back since it was incorrect. The first explanation I was provided is that they cannot spin the chicken tenders in sauce (despite the fact it’s advertised that way online.) and the sauce comes on the side. So I say, that makes no sense. Then I was told I didn’t order saucy dippers. That led to me to second guessing myself and checking my receipt, which I had already did once I discovered my tenders were sauceless. So I pull up the receipt from the online order and it clearly says saucy dippers. So the next explanation I was provided was that it was the 3rd party ordering systems fault. The ordering system doesn’t add the fact I ordered saucy dippers. It just states I requested dippers. So instead of correcting the order I was given 2 additional sides of sauce. By the way, I had to ask for the sauce. Then I was told they usually charge for the sauce, but they’ll give it to me this time. Someone, anyone, correct me if I’m wrong. If I ordered and paid for saucy dippers, should I have not gotten saucy dippers to begin with? More importantly, why is Buffalo Wild Wings passing blame to the 3rd party they paid to place the orders? Why didn’t Buffalo Wild Wings address and fix this with the 3rd party? Instead the blame is placed on the customer, and the customer is spoken to like they did something wrong and Buffalo Wild Wings is going above and beyond by providing me with sauce on the side… although, the sauce should’ve been on the chicken tenders/dippers?.. just wondering. I had a similar issue with Romeo’s a couple of months ago. Everyone wants to pass the blame for some reason these days. The better response would have been to apologize and simply fix the order. This irritates me because when placing an online order, or picking up the order, a tip is solicited. Why would I give a tip if I don’t know if my order will be correct? Moreover, why would I want to provide a tip and my order is incorrect? I could go on, but I’ll stop here.
• SS

  Service Standards

  Dec 23, 2025
  5.0
  We had an excellent experience at Buffalo Wild Wings and left genuinely impressed with both the food and the service. We came in as a party of two and ordered a full two person meal, and everything from start to finish was exactly what you want from a casual dining spot. The wings were hot, fresh, and cooked perfectly crispy on the outside and juicy inside. The sauces were bold and flavorful without being overpowering, and it was clear they were not rushed or sitting under heat lamps. Portion sizes were generous, making the meal feel like real value for the price. We also ordered sides to share, and they came out hot and well seasoned, not an afterthought like at some chain restaurants. Service was another highlight. Our server was attentive without hovering, checked in at the right times, and made sure drinks stayed full. Even during a busy period, the pacing of the meal was spot on. We did not feel rushed, but we also were not waiting around. The atmosphere was exactly what you expect from Buffalo Wild Wings lively, energetic, and perfect for watching games or just enjoying a relaxed meal. The restaurant was clean, tables were well maintained, and everything felt organized despite the steady flow of customers. Overall, this was a great two person dining experience with solid food, good portions, and dependable service. Whether you are going for wings, a shared meal, or just to catch a game, this location delivered. We will absolutely be back.

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