Numerous reviews highlighted poor customer service, with complaints about rude staff and unhelpful management.
Cleanliness
Many customers noted that the store was clean and well-organized, contributing positively to their shopping experience.
Produce Quality
Several reviews criticized the produce section for having rotten or moldy items, indicating a need for better quality control.
Staff Attitude
While some staff were praised for being friendly and helpful, others were reported to have negative attitudes, impacting customer satisfaction.
Checkout Experience
Customers expressed frustration with the checkout process, including issues with self-checkout availability and slow service.
DL
Desiree Lawton
Jan 6, 2026
1.0
I just shopped at the food lion and I was having difficulty with the tap to pay and cashier refused to help me...ask me was it my card ans and walked away .so I finally finished the transaction and asked for a manager. So the manager shows up a black male and said who are you complaining about and why you don't know her name and was it your card bur mind you it's tap to pay. The manager name was Kadeem and her name is Penelope. I am completely shocked on how I was treated.
GH
Game Time Highlights
Jan 4, 2026
1.0
OMG DO NOT SHOP HERE TERRIBLE STAFF AND THE BLACK BALD GUY IN THE BACK SHOULD BE FIRED.. MANGERS ATTITUDE SUCKS ALSO I HAD TO RETURN ROTTEN MEAT TWICE..
DD
David
Jan 4, 2026
1.0
DO NOT SHOP AT THIS FOOD LION TERRIBLE CUSTOMER SERVICE VERY RUDE MANAGERS AND EMPLOYEES WHEN YOU NEED HELP!!!
JJ
John
Jan 4, 2026
1.0
Don't shop at this food lion bad customer service and the staff is very rude.easpecally the black bald guy in the back in meat department
SJ
shakera Jones
Dec 10, 2025
1.0
The manager kadeem was terribly rude. I shop at this food lion adleast 4 times a week and never had the customer service I had today. I bought Enfamil and forgot to use my coupon. I literally just wanted to return the Enfamil and repurchase the same Enfamil he Look at me in my face and say we don’t return Enfamil and walked off and say I’m not doing it with no explanation or anything. I could see if I was trying to return it and get money. I just literally wanted to use my $15 voucher that I had. And not to mention, I hadn’t even walked out the store. I had literally just purchased the item. He’s rude and should be taught customer service and how to treat people if that’s the mannerism that Food Lion is given out I will be shopping elsewhere.
What are the operating hours for Food Lion at Alexander Village at Brier Creek?
Food Lion is open daily from 6:00 AM to 12:00 AM.
Where is Food Lion located in Morrisville, NC?
Food Lion is located at 2121 Tw Alexander Dr, Alexander Village at Brier Creek, Morrisville, NC 27560, USA.
Does Food Lion have wheelchair accessible entrances and parking?
Yes, Food Lion offers wheelchair accessible entrances and parking.
Can I use debit cards or mobile NFC payment methods at Food Lion?
Yes, Food Lion accepts debit cards and mobile NFC payments; cash is not required.
Does Food Lion sell organic products and prepared foods?
Yes, Food Lion sells both organic products and prepared foods.
Is there a public restroom available at Food Lion in Morrisville?
Yes, Food Lion has a public restroom available for customers.
How can I join Food Lion's Shop & Earn Rewards Program?
You can start saving by joining the Shop & Earn Rewards Program through Food Lion's promotions page at https://www.foodlion.com/promotions/shop-and-earn.
Which nearby places can I visit along with Food Lion at Alexander Village?
Nearby you can visit Blue Rhino Propane Exchange, Habitat ReStore, Hollywood Nail Spa, and several eateries like Mekong Vietnamese Cuisine and China Kitchen, all located within the Alexander Village area.
Are there fitness or health services near Food Lion in Brier Creek?
Yes, Anytime Fitness gym and Brier Creek Smiles Dentistry are located nearby for fitness and dental care needs.
What dining options are available near Food Lion at Alexander Village?
Nearby dining options include Randy's Pizza, Dunkin', Subway, La Cosina Mexican Restaurant, and Manchester's Grill, offering a variety of cuisines.