Subway

3.8
334 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Morganton Subway® Restaurant at 100 E Fleming Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
100 E Fleming Drive, Morganton, NC
28655, United States

Hours

Reviews

3.8
334 reviews
5 stars
169
4 stars
60
3 stars
31
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.

Order Accuracy

Frequent complaints about incorrect orders and missing ingredients, particularly with online orders.

Cleanliness

Concerns raised about unsanitary conditions and hygiene practices among staff.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh ingredients while others received stale or poorly prepared items.

Staffing Issues

Many reviews noted understaffing leading to long wait times and poor service.
  • KK
    Kit
    4 days ago
    1.0
    Came 1/8/26 at 1pm, genuinely the worst workers I’ve ever seen. Gas station employees do better than this. The First Lady was very short with me and doesn’t listen. The manager had to loudly tell her what to do. Instead of telling me they don’t have it/or out, she put random things on there to “substitute” it without communicating. Truthfully I don’t know what she was doing. Making her own sandwich? Last time I was at a subway. It’s sub-my-way not sub-their-way. On top of that. The manager was touching all the food and sandwich’s with no gloves. No offer to make a new one, pay for it or acknowledge the health violation. Great example to show your employees. Truly disgusting. Should’ve stayed closed. Do better
  • CC
    Cathy Creasy
    6 days ago
    5.0
    The employees know you when you walk through the door know what you want before you even have to ask
  • JW
    Jessica Watts
    Dec 30, 2025
    5.0
    4 stars for food only because Subway it's self took away shredded mozzarella and flat bread. I was really hesitant on going to this Subway specifically because I have never had a good experience here. But, I decided to give it one more chance with it being new owners, and I am extremely glad I did!! The 2 employees were GREAT!!! I was even complicated because I have some really picky kids, not one time did one roll their eyes or huff n puff, they did it all with a smile!!
  • BW
    Blake Willis
    Dec 24, 2025
    1.0
    Ordered $100 worth of food at 9am on Christmas Eve WELL in advance of the 4pm pickup. Arrived to be told they are completely out of food and are unable to offer a refund. Raised HELL just to get a credit-back to the card. The worst experience ever.
  • DM
    Diane M.
    Nov 9, 2025
    2.0
    Made an order on line for three foot longs. Traveled over 20 minutes to get them. They MESSED UP BADLY ON ONE!!!... Forget half of the stuff that was wanted on it. A customer shouldn't have to double check before they go home!!! Beware if you place an on line order. Not Very Happy about this.!!@

Frequently Asked Questions About Subway

Where is Subway Morganton Plaza located?

Subway is located at 100 E Fleming Drive, Morganton, NC 28655, inside Morganton Plaza.

What are Subway Morganton Plaza's operating hours?

The restaurant is open daily from 8:30 AM to 9:30 PM.