At Papa Johns Pizza in Morganton, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Morganton pizza for any occasion. Call us for pizza delivery in Morganton or stop by 108 East Fleming Drive for carryout to order the best pizza in Morganton, along with breadsticks, wings, and more!
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Pizza Quality
Many reviews indicated a decline in pizza quality, with complaints about undercooked crusts, bland flavors, and incorrect toppings.
Positive Staff Interactions
Some customers praised specific staff members for their excellent service and helpfulness, highlighting a few positive experiences.
Delivery Problems
Numerous customers experienced issues with delivery times and communication, often leading to dissatisfaction with their orders.
Mixed Overall Experience
While some customers enjoyed their pizza and service, many expressed disappointment, indicating a lack of consistency in quality and service.
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Howard Miller
Dec 20, 2025
1.0
Ordered on line, got there to pick up 15 mins later & still had to Waite 45 mins on the pizza got it home and the crust wasn’t half done !
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Lashea Durham
Nov 26, 2025
3.0
Papa John's is good, but they aren't where they used to be. They don't contain the right attributes anymore, and the crust is unfortunately bland. I typically like my stuffed crust pizzas but not with bread that tastes like cardboard 😔
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Nita
Oct 29, 2025
4.0
To clarify there is no ability for dining in it's take out delivery only. I say this because of the questions below.
I walked in I had to greet a worker to get waited on in the middle of taking my order she turned around and walked away to service someone else who it came in to pick up their order also I tried to call and place my order. When dialing the local number that Google gave me and connected me to a call center the lady told me that my order has been placed and for payment she was transferring me directly to my local store. The problem with that is when I was connected with the store they had no knowledge no record know nothing of the order that the lady said she had placed for me. The gift card I had wasn't working. But two days later I walked in the store and was able to use the same gift card the only difference is that I didn't call the number and get connected first. I will probably never go to this location again and it's the only one in my town. And it's mainly because of the service that I received or lack thereof between the call center and in person. If it were my choice I tell you just go elsewhere.
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Brittany Williams
Oct 24, 2025
5.0
Christy helped me I appreciate it!! Thank you papa John’s
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Leslieanne Price
Sep 11, 2025
2.0
Welp this is what it looks like. Is it because I ask for light sauce?? How could you look at this and think yes I’ll send this out to someone who just paid for this trash??! Never again. Can’t even make a pizza!!!