At Papa Johns Pizza in Morganton, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Morganton pizza for any occasion. Call us for pizza delivery in Morganton or stop by 108 East Fleming Drive for carryout to order the best pizza in Morganton, along with breadsticks, wings, and more!
Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.
Quality Inconsistency
There were mixed reviews regarding pizza quality, with some customers praising it while others complained about undercooked or poorly made pizzas.
Delivery Challenges
Many customers experienced delays and issues with delivery, often citing problems with the call center and lack of communication.
Positive Staff Interactions
Despite service issues, several reviews highlighted positive experiences with specific staff members who provided excellent customer service.
Takeout Only
The business is noted for being takeout and delivery only, which some customers appreciated while others were disappointed by the lack of dine-in options.
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Nita
Oct 29, 2025
4.0
To clarify there is no ability for dining in it's take out delivery only. I say this because of the questions below.
I walked in I had to greet a worker to get waited on in the middle of taking my order she turned around and walked away to service someone else who it came in to pick up their order also I tried to call and place my order. When dialing the local number that Google gave me and connected me to a call center the lady told me that my order has been placed and for payment she was transferring me directly to my local store. The problem with that is when I was connected with the store they had no knowledge no record know nothing of the order that the lady said she had placed for me. The gift card I had wasn't working. But two days later I walked in the store and was able to use the same gift card the only difference is that I didn't call the number and get connected first. I will probably never go to this location again and it's the only one in my town. And it's mainly because of the service that I received or lack thereof between the call center and in person. If it were my choice I tell you just go elsewhere.
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Brittany Williams
Oct 24, 2025
5.0
Christy helped me I appreciate it!! Thank you papa John’s
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Leslieanne Price
Sep 11, 2025
2.0
Welp this is what it looks like. Is it because I ask for light sauce?? How could you look at this and think yes I’ll send this out to someone who just paid for this trash??! Never again. Can’t even make a pizza!!!
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Ashley Mudd
Sep 8, 2025
5.0
Christy the manager is amazing and always makes sure my order is correct, ready, and HOT! AWESOME PERSONALITY!!!
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samuel anderson
Jun 28, 2025
2.0
Today is 6/28/2025. I picked up a five-meat pizza. The flavour reminded me of a freezer pizza with freezer burnt sausage pieces. The sausage overpowered most of the other flavours. I was really disappointed in the quality of the pizza. I only ate it because I do not like wasting food. Unless it's sweet baby rays, that stuff is nasty.