Jimmy John's

3.4
215 reviews

About

Sandwich Restaurant

Location

Jimmy John's
402 W Fleming Dr, Morganton, NC
28655, United States

Hours

Reviews

3.4
215 reviews
5 stars
91
4 stars
34
3 stars
18
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

While some customers praised the food, many expressed disappointment with poorly made sandwiches and missing ingredients.

Inventory Problems

Numerous reviews highlighted issues with the restaurant being out of key items like bread, drinks, and other ingredients.

Cleanliness and Atmosphere

Mixed feedback on cleanliness; some noted a dirty environment and unpleasant smells, while others appreciated the cleanliness.

Management Concerns

Several reviews pointed to poor management practices, including lack of staff training and inadequate responses to customer complaints.
  • MH
    Molly Harris
    Nov 30, 2025
    5.0
    It was my boyfriend’s first time trying jimmy Johns and the sandwiches were absolutely amazing. Corie and Damon are amazing and really made our day with the food. Thank you guys!
  • RR
    Rodney Robinson
    Nov 15, 2025
    5.0
    Great and speedy service
  • JF
    J F
    Nov 1, 2025
    1.0
    Card reader was broke this time. Last time out of bread, chicken soft drinks and onion. Time before that no bread. Last 4 years have been similar experiences. Sucks I love their sandwiches and not great other sub establishments in town.
  • CD
    Ciara Deal
    Oct 25, 2025
    1.0
    I ordered on the app & it was supposed to be delivered, but they didn't have any drivers & couldn't transfer the order to doordash or anything else so I had to go get it. When I got there to get the food it was wrong, so I went back in to have it remade & it was still wrong. I even ordered an extra sandwich while in the store, but they made that one wrong too. There was only 2 people in the store, & they said that how they made the order was right when it wasn't.
  • SS
    Samuel Swink
    Oct 25, 2025
    1.0
    Absolute worst place to eat use to be one of my favorites. placed order for delivery get a call that they couldn't deliver ok fine went and pick it up the order was wrong went in to have it fixed wrong again said the hell with it and left save your time and money and go somewhere else