Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Morganton, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including drinks being made improperly and missing items.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the store, often exceeding 20 minutes.
Cleanliness and Maintenance
Feedback indicated that the location was often unclean, with poorly maintained facilities and equipment.
Product Quality
Several reviews mentioned inconsistent quality of food and drinks, with complaints about stale items and poorly made beverages.
FY
Fernando D Yax
Dec 27, 2025
1.0
My family and I went there and the workers were very rude and had expired juices and we told them and they put it back saying we don’t care and put it back.
SG
sukarai grant
Dec 13, 2025
1.0
This morning, my mother and I went through the drive-thru and kindly mentioned that the menu screen wasn’t working, so we weren’t able to see it. Unfortunately, the employee responded in a very dismissive manner and made it seem as though we were inconveniencing her, despite us being respectful from the beginning. Situations like this reflect poorly on a business, as good customer service should include patience and a willingness to help.
JJ
Junior
Dec 6, 2025
1.0
Drive thru takes forever even if it is weekends and weekdays.
SK
Sorahya K.
Nov 25, 2025
1.0
I’ve went to this Dunkin a few times to give it a chance but it always disappoints me EVERY time. It’s so close to my house so it hurts my heart that the Customer service is TERRIBLE almost every single employee has an attitude, the drinks are never made right, and they always run out of everything which I know is not in their control but the customer service is the real issue. Dunkin please hire new management and different employees so we can enjoy our local coffee shop.
LB
Lena Boe
Nov 9, 2025
1.0
All I wanted was an iced matcha and a bagel. They didn’t have any bagel flavors left. So I got the mini stuffed plain bagels. The matcha came out white because it had one scoop of Matcha and way too much milk. I asked them to shake it up so the matcha gets mixed in. They barely did. Pulled into a spot and went inside to have them fix the matcha. They redid it the same way and said that’s how it’s made. Know for a fact that’s bs because other Dunkin’s do it properly. Bagel bites were cold and inedible. Threw everything away immediately. How can a large company that “America runs on” be so bad? Do better.
What are the operating hours for Dunkin' in Morganton, NC?
Dunkin' in Morganton, NC is open from 5:30 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Where is Dunkin' located in Morganton, NC?
Dunkin' is located at 1248 Burkemont Ave, Morganton, NC 28655.
What kind of food and drinks can I expect at Dunkin'?
Dunkin' offers coffee, espresso, donuts, breakfast sandwiches, and a variety of premium beverages. They serve breakfast, lunch, and brunch.
Can I order ahead or use a mobile app to purchase from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does Dunkin' in Morganton have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any notable nearby food options close to Dunkin' in Morganton?
Nearby food options include Domino's Pizza, Taco Bell, Tokyo Diner, Butch's BBQ & Breakfast, Subway, KFC, and Chipotle Mexican Grill, offering a range of cuisines to enjoy after your Dunkin' visit.
What automotive services are available near Dunkin' in Morganton?
Nearby automotive services include Tires Plus Tire Pros of Morganton, Tires Plus Tire Pros, Mr. Tire Auto Service Centers, Clark Tire, and B and J Auto Sales.
Are there any nearby lodging options close to Dunkin'?
Yes, Comfort Inn & Suites is a nearby hotel where visitors can stay while in Morganton.
Where can I find grocery and shopping options near Dunkin'?
Food Lion supermarket and Big Lots discount store are nearby for grocery and shopping needs, along with Shoe Show for shoe and clothing shopping.