Food Lion

Reviews

• AS

  Angel S.

  Nov 14, 2025
  5.0
  Clean store, helpful staff, good meat, dairy, and produce
• VS

  Vanessa Saunders

  Sep 13, 2025
  5.0
  Always clean and friendly workers.
• DM

  Destiny Michelle McIntosh

  Sep 9, 2025
  5.0
  I absolutely love this store it's close to home an everyone is always friendly store is always super clean
• MH

  Martha Hufham

  Aug 26, 2025
  5.0
  Love their togo service! Place an order, pick it up and done.
• LT

  Lisa Tucker

  Aug 25, 2025
  1.0
  To whom it may concern, I’m writing to express my concern regarding an experience I had at the Food Lion location on Union Street in Morganton, NC, which left me feeling uncomfortable and disappointed. During several visits, I’ve observed the store manager, Ryan, engaging in behavior that could be perceived as prejudiced or overly judgmental. On more than one occasion, I noticed him following certain customers through the store under the pretense of browsing—once holding a box of plastic spoons while standing in the frozen department aisle. As someone who is observant and professional myself, it’s not difficult to recognize when someone is monitoring customers in a way that feels targeted and inappropriate. As a manager myself, I always treat everyone as the most important person whenever I encounter them no matter what their job position is and that is the way it should be as Leaders. What’s even more concerning is that this behavior that Ryan is displaying, doesn’t appear to be applied equally. From my perspective, it seems to disproportionately affect certain groups of people, which is troubling and disheartening in today’s society. I want to be clear that this is not based on appearance, as I am always well-dressed and I am also a manager with a large, nationally recognized company. I earn a very respectable salary and expect to be treated with the same dignity and respect I offer others—regardless of background. The manager there is definitely not the type of manager that is useful to a company as big as Food Lion. In addition, I’ve noticed that Ryan never greets customers or interacts positively with staff. Instead, his demeanor comes off as cold and dismissive, and he appears to manage through intimidation rather than leadership. This not only impacts the customer experience but likely affects employee morale as well. Morganton is fortunate to have several grocery store options, and I typically choose to shop where I feel respected and welcomed. Unfortunately, this particular Food Lion has made me reconsider my loyalty to the brand entirely. I’m eagerly awaiting the reopening of Ingles and will be frequenting other nearby Food Lion locations or Walmart in the meantime. I sincerely hope that this feedback is taken seriously, and that steps are taken to ensure store management receives proper training in customer service and public relations. All customers deserve to feel valued, safe, and respected—regardless of who they are. Thank you for taking the time to listen. Everyone, please visit another store besides this one. Have a good day.

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