Wendy's

3.4
1112 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
361 West Plaza Drive, Mooresville, NC
28117, United States

Hours

Reviews

3.4
1,112 reviews
5 stars
412
4 stars
219
3 stars
161
2 stars
91
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed feedback on food quality; while some enjoyed the meals, many reported cold, stale, or incorrectly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms.

Operational Hours

Customers expressed frustration over inconsistent operational hours, with some being turned away despite arriving before closing time.
  • EB
    Edward Brady
    Jan 2, 2026
    4.0
    Two of us, the food was good, the drink machine was out of each of our first choice.
  • AG
    Aileen Giraldo
    Dec 28, 2025
    2.0
    I won’t be visiting this location again. Last week no one spoke to me at the speaker after a good while so I drove up and ordered at the window. There was no line or customers but I waited well over 15 minutes for my order before I ended up leaving and calling them to let them know I would be coming back for it since I was running late due to the wait. They also forgot to give me my change. Then today I ordered a son of a baconator and they gave me a burger with onion & no bacon.
  • LB
    Lou Black
    Dec 18, 2025
    1.0
    Literally halved the salad portion for the same price. "Shrinkflation" but they make 138 million this year.
  • CA
    Cristian Arevalo
    Dec 14, 2025
    1.0
    The posted dining room hours are false. It says that it’s open until 10 PM and I arrived and 8:40 pm to the doors locked
  • RM
    Robert Mash
    Dec 11, 2025
    1.0
    I went through drive thru to place my order. They took payment and handed me my food. At this time, I noticed the cashier’s nails. They were CAKED with dirt under the nails. Not a tiny bit, it was ALOT of dirt under every nail. I thought hygiene was of importance, apparently not so much. Honestly I just tossed my food. To make matters worst, come to find out that is the manager! If the manager doesn’t care about hygiene, how do you expect employees to. If you are willing to work at a drive-through window with that appearance, can you imagine how the employees who are not seen by the public possibly look? Disgusting!! Poor representation of the company.

Frequently Asked Questions About Wendy's

Is 21 Mooresville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 361 West Plaza Drive in Mooresville, NC?

The drive-thru is open Monday to Wednesday from 6:30 AM to 1:00 AM, Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 6:30 AM to 1:00 AM.