Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed feedback on food quality; while some enjoyed the meals, many reported cold, stale, or incorrectly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Operational Hours
Customers expressed frustration over inconsistent operational hours, with some being turned away despite arriving before closing time.
EB
Edward Brady
Jan 2, 2026
4.0
Two of us, the food was good, the drink machine was out of each of our first choice.
AG
Aileen Giraldo
Dec 28, 2025
2.0
I won’t be visiting this location again.
Last week no one spoke to me at the speaker after a good while so I drove up and ordered at the window. There was no line or customers but I waited well over 15 minutes for my order before I ended up leaving and calling them to let them know I would be coming back for it since I was running late due to the wait. They also forgot to give me my change. Then today I ordered a son of a baconator and they gave me a burger with onion & no bacon.
LB
Lou Black
Dec 18, 2025
1.0
Literally halved the salad portion for the same price. "Shrinkflation" but they make 138 million this year.
CA
Cristian Arevalo
Dec 14, 2025
1.0
The posted dining room hours are false. It says that it’s open until 10 PM and I arrived and 8:40 pm to the doors locked
RM
Robert Mash
Dec 11, 2025
1.0
I went through drive thru to place my order. They took payment and handed me my food. At this time, I noticed the cashier’s nails. They were CAKED with dirt under the nails. Not a tiny bit, it was ALOT of dirt under every nail. I thought hygiene was of importance, apparently not so much. Honestly I just tossed my food. To make matters worst, come to find out that is the manager! If the manager doesn’t care about hygiene, how do you expect employees to. If you are willing to work at a drive-through window with that appearance, can you imagine how the employees who are not seen by the public possibly look? Disgusting!! Poor representation of the company.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 361 West Plaza Drive in Mooresville, NC?
The drive-thru is open Monday to Wednesday from 6:30 AM to 1:00 AM, Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's in Mooresville serves breakfast, as well as lunch and dinner.
Can I order food online or via an app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available at https://apps.apple.com/us/app/wendys/id540518599.
What payment methods are accepted at this Wendy's location?
Accepted payments include American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at Wendy's 361 West Plaza Drive?
No, this Wendy's location does not serve dine-in but offers drive-thru, takeout, and delivery services where available.
How can I contact Wendy’s Mooresville location with questions or feedback?
You can call Wendy's directly at (704) 664-6288, reach the Customer Care team via live chat on their Contact page, or call 888-624-8140. You may also fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy’s gift cards for purchase?
Wendy’s gift cards can be purchased in-restaurant, through various retailers, or online at wendysgiftcards.com.
What nearby dining options are available around Wendy's at 361 West Plaza Drive?
Nearby dining options include Cook Out (American and fast food), Taco Bell (Mexican fast food), Denny's (breakfast and diner), Pizza Hut (pizza restaurant), Popeyes Louisiana Kitchen (chicken), Habit Burger & Grill, and Quiznos (fast food).
Are there other fast food restaurants near Wendy's where I can grab a quick meal?
Yes, besides Wendy's, there are fast food spots such as Cook Out, Taco Bell, Quiznos, and The Habit Burger Grill nearby for convenient meal options.
What nearby services can a customer access when visiting Wendy's at 361 West Plaza Drive?
Customers can access services like Autobell Car Wash and Auto Bell for automotive needs, Bank of America Financial Center and ATM for banking, and shopping at ReStore and Our Towns Habitat For Humanity close by.