Sonic Drive-In

3.1
887 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mooresville, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 128 Williamson Road for the ultimate SONIC experience!

Location

Sonic Drive-In
128 Williamson Road, Mooresville, NC
28117, United States

Hours

Reviews

3.1
887 reviews
5 stars
251
4 stars
187
3 stars
98
2 stars
72
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes, even with low foot traffic.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude interactions.

Order Accuracy

Numerous reviews mentioned incorrect orders being delivered, with missing items or wrong food being common complaints.

Food Quality

While some customers praised the food, others reported issues with freshness and preparation, including cold or poorly made items.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting that the location is understaffed and poorly organized.
  • JR
    Jerry Russell
    Jan 1, 2026
    4.0
    Some of the Screens are broke but can still order food the old way.
  • SM
    Sarah Jean McCabe
    Dec 22, 2025
    3.0
    I wasn't too impressed. There's always something technical going on, they're kind of slow completing orders and I've come across a few rude employees in the few times I've been here. The food is still good.
  • SS
    sircraig01
    Dec 17, 2025
    5.0
    Standard drive-in fare, but tasty and the staff were very friendly.
  • JB
    Jon Baugues
    Dec 17, 2025
    1.0
    One of the slowest sonics out there. Took 20 minutes for a coke and hot dog.
  • AA
    Alec
    Nov 22, 2025
    1.0
    DAKEYA HAS TO BE THE MOST UNPROFESSIONAL MANAGER I HAVE EVER MET. She hung up on me 3x with a ridiculous attitude. I called ab a refund bc the food made me vomit profusely all morning long. Upon calling, she mumbles the entire conversation to where I can’t hear her, Correct me on her name which I can’t understand, Proceeds to hang up on me, Then tell me if I go up there before the general manager is there, she’s gonna call the police on me.? Absolutely ridiculous a manager can’t handle such a simple request, she has too much pride in herself and an inability to put her emotions to the side to complete a larger task. Very disappointed in the team. I have contacted corporate And will be getting my refund, thanks Dakeya! (: