Papa Johns Pizza

3.5
338 reviews
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Business Details

2785 Charlotte Highway, Mooresville, NC
28117, United States
(704) 799-7272
https://locations.papajohns.com/united-states/nc/28117/mooresville/2785-charlotte-highway?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Mooresville, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mooresville pizza for any occasion. Call us for pizza delivery in Mooresville or stop by 2785 Charlotte Highway for carryout to order the best pizza in Mooresville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2785 Charlotte Highway, Mooresville, NC
28117, United States

Hours

Reviews

3.5
338 reviews
5 stars
152
4 stars
57
3 stars
21
2 stars
20
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues like burnt pizzas, incorrect orders, and unsanitary conditions.

Delivery Issues

Several reviews mentioned long wait times for delivery and problems with delivery drivers, including incorrect deliveries and unprofessional behavior.

Inconsistency

Customers noted inconsistency in food quality and service, with some positive experiences overshadowed by negative ones.

Management Response

Mixed feedback on management, with some praising responsiveness while others criticized rudeness and lack of accountability.
  • SB
    Samantha Bagshaw
    Oct 29, 2025
    5.0
    I ordered so late after 15 minutes of fighting with my phone to get the app and order right..... But they were so nice and even upgraded my pizza size. Delivery driver was so sweet and pleasant!!!
  • DT
    David Thomas
    Oct 7, 2025
    1.0
    We order med a pizza and cinnamon pull aparts. My wife at a pull apart that had a long hair in it which made her sick. I called the store. They offered to remake which she was sick now. I wanted a refund for the pull aparts. He stated we had to give the uneaten food back so he could inspect the food. Basically saying he didn’t believe us. I should have saved the throw up with the hair and gave them that. I left the entire food on the front porch for a refund. Not sure if I will get a full refund or not. The guys on the phone said it was like WalMart. You need to return the item to get a refund.
  • PZ
    Pat Zitiello
    Sep 28, 2025
    1.0
    Pathetic pizza, pathetic manager, pathetic delivery driver... That's the best I can say about this place!
  • CZ
    Chanda Zitiello
    Sep 28, 2025
    1.0
    I would give zero if I could. Ordered a pizza what seemed like an over seas call center, didn't get the order right. Called the store to clarify, spoke to the manager. Still delivered incorrect. All I wanted was no olives! Not a difficult request..but apparently it is for this pizza place. I asked for a refund and they came and picked up the pizza .I will never order from there again. Manager was very rude as well
  • PZ
    Pat Zitiello
    Sep 27, 2025
    1.0
    Be careful if you get delivery cuz the driver will throw their garbage in your yard! PS the pizza is nasty just like the employees! 🤮
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Mooresville?

Delivery is available daily from 11:00 AM to 11:00 PM.

What are the takeout hours at Papa Johns Pizza located at 2785 Charlotte Highway?

Takeout is available every day from 10:30 AM to 11:00 PM.