Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mooresville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Product Availability
Customers expressed frustration over the consistent lack of available menu items, including coffee and donuts.
Speed of Service
Several reviews noted slow service, particularly during busy hours, leading to long wait times.
Mixed Staff Experiences
While some customers praised individual staff members for their friendliness, overall experiences varied widely, with many citing disinterest from employees.
AB
Alexah Barker
Nov 15, 2025
1.0
I had an appalling experience during my recent visit. The young lady who took my order accidentally missed one of the coffees. No big deal — mistakes happen. I simply asked to have it added, and I was perfectly willing to pay for it.
However, the woman making the coffee was extremely rude. She rolled her eyes repeatedly, gave me nasty looks, and kept saying, “What does she want? What does she want?” even though I was standing just a few feet away. She could have asked me directly, and I had already explained that I ordered two coffees and was missing one. Instead of fixing it and moving on, the reaction was unnecessarily hostile.
The comments, the attitude, and the overall service were horrific. These coffees weren’t even for me — I was picking them up as a small gift for a few ladies at the hair salon. I buy donuts for my office twice a month from this location, but after today, I will never be back.
To the girl with the lip tattoo making coffee today: please be kind and understanding. You reacted poorly when simple customer service was all that was needed. Even after all that, I still offered to pay for the $3 coffee.
Truly disappointing practices.
KK
K
Nov 3, 2025
4.0
Don't always have every menu option, but this Dunkin has the sweetest employees
SB
Sarah Bella
Oct 29, 2025
5.0
Nasty attitudes. Went in to order coffee, the young woman was annoyed that my card didnt tap to pay. I tried to explain to her that if she would wait one second it would work. The other girl, I believe her name was Morgan, she was on her phone the entire time, taking pictures of customers cars. Why she was doing that is beyond me. They both had extremely nasty attitudes. I will never bring my business here again
NA
Nicole Antonacci
Aug 22, 2025
1.0
This is the third time I’ve had a rude customer service experience at this location so we are done coming here.
MK
Maneesh Krishna
Aug 20, 2025
1.0
Worst Place. All the items here are out of stock round the year. Just asked for a multiple coffees and every coffee is out of stock and the employees are very rude.
What are the opening hours of Dunkin' at 651 River Hwy, Mooresville, NC?
Dunkin' in Mooresville is open daily from 4:30 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What kind of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and other comfort foods, catering to breakfast, brunch, lunch, and dinner needs.
Are there any seasonal or special drinks available at Dunkin'?
Yes, Dunkin' features a holiday menu including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location has a drive-thru available for customer convenience.
Can I pay with credit or debit cards at Dunkin'?
Yes, Dunkin' accepts both credit and debit card payments.
Is there free Wi-Fi available at Dunkin'?
Yes, Dunkin' offers free Wi-Fi to customers.
What popular places are near Dunkin' in Mooresville that I might visit?
Nearby you can visit Baskin-Robbins for ice cream and bakery treats, Chili's Grill & Bar for a meal, or Chipotle Mexican Grill for quick Mexican food.
How can nearby businesses like CPR Cell Phone Repair Mooresville benefit customers visiting Dunkin'?
Customers can grab their favorite Dunkin' coffee or breakfast sandwich and conveniently visit nearby services such as CPR Cell Phone Repair for mobile device needs in the same area.
What other dining options are available near Dunkin' in Mooresville?
Besides Dunkin', nearby dining options include Five Guys for burgers, Papa Murphy's Take 'N' Bake Pizza, and Zaika Indian Cuisine for Indian food.