Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
489 reviews
5 stars
307
4 stars
98
3 stars
34
2 stars
15
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; some praise friendly staff like Randi and Christian, while others report rude behavior and disorganization.
Product Consistency
Many customers express dissatisfaction with the quality and consistency of food items, particularly blizzards and hot dogs, with complaints about missing ingredients and poor preparation.
Cleanliness
While some reviews mention a clean environment, others highlight issues such as trash under counters and unsanitary conditions.
Menu Limitations
Customers note a limited menu and availability issues, with some items frequently out of stock.
Pricing Concerns
Several reviews mention rising prices and perceived poor value for money, leading to frustration among customers.
- TLTim LeeNov 16, 20254.0Good service, good food.
- SBSean BowieNov 11, 20255.0Great ice cream and great service.
- PHPatmcrae HamsterOct 19, 20251.0so unorganized and run by teenagers.
- KLKeelan LemmonAug 3, 20255.0I came into dq tonight close to closing time, but the staff was very polite and got my order out efficiently with all smiles. Randi took my order and made sure it was made correctly! Will definitely be back!
- RBRodney BurleysonAug 2, 20251.0I experienced utterly deplorable service at the Mooresville Dairy Queen (223 Medical Park Rd). Manager Randi ignored a long line of frustrated customers, many leaving without ordering, to chat with a friend for over five minutes. When I politely requested to order, she responded with hostility, boasting that as a manager, she was untouchable. This disgraceful conduct is the worst I’ve ever encountered. I’ve reported this to corporate and demanded the franchise owner’s involvement. Dairy Queen must address this immediately, or I’ll escalate to the BBB and consumer agencies. Avoid this location until serious changes are made.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Mooresville offer?
They serve soft-serve ice cream and signature shakes.
What are the operating hours of Dairy Queen (Treat) in Mooresville?
They are open Monday to Saturday from 10:30 AM to 10:00 PM and Sunday from 12:00 PM to 9:00 PM.
Is Dairy Queen (Treat) in Mooresville family-friendly?
Yes, the location welcomes families and children, and it has facilities like high chairs and restrooms.
Does Dairy Queen (Treat) offer online ordering or mobile deals?
Yes, customers can order online for pickup and access exclusive mobile deals via the Dairy Queen app.
Is the Dairy Queen (Treat) location wheelchair accessible?
Yes, it is wheelchair accessible to ensure comfort for all customers.
Are there any special holiday closures for Dairy Queen (Treat) in Mooresville?
Yes, it is closed on November 27, 2025, and December 25, 2025.
What nearby places can I visit when going to Dairy Queen (Treat)?
Nearby you can visit Lake Norman, a popular lake, or stop by Starbucks, Orange Julius, and Monsoon Asian Grill & Sushi Bar for additional dining options.
Is there a gas station near Dairy Queen (Treat) in Mooresville?
Yes, both Home Run Market and Shell gas stations are close by for convenient refueling and shopping.
Are there fitness centers near Dairy Queen (Treat) where I can work out before or after my visit?
Yes, Fitness Together and Wisdom Movement Method Fitness gyms are nearby for your fitness needs.
Can I find medical or dental services near Dairy Queen (Treat) in Mooresville?
Yes, nearby are Atlantic Oral Surgery and Miller General Dentistry if you need medical or dental care.