Business Details
About
Mexican Restaurant
Chipotle Mooresville NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,035 reviews
5 stars
337
4 stars
147
3 stars
90
2 stars
75
1 star
386
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported that the restaurant was consistently dirty, with overflowing trash cans, unclean tables, and food debris on the floor.
Service Quality
Many reviews highlighted poor customer service, including rude staff, disorganization, and long wait times for orders.
Food Quality
Customers frequently mentioned issues with food quality, including small portions, undercooked meat, and items being out of stock.
Atmosphere
The overall atmosphere was described as uninviting, with a messy dining area and unprofessional staff behavior.
Inconsistent Experience
While some customers had positive experiences, many others reported dissatisfaction, indicating a lack of consistency in service and food quality.
- SSSummer2 days ago1.0Every time I have ever ordered from this chipotle, the food is inconsistent cold, today I got a burrito to pick up and it was folded like a sock. I asked them for vinaigrette. I don’t know what they gave me in a very large container that is extraordinarily spicy. It’s very disappointing.
- PHPatmcrae HamsterOct 19, 20251.0I wanted to eat in but the floors and tables were nasty. There were also leaves all over the dining room. do you all not sweep or wipe tables off?
- MSMr. JYM Sr.Oct 13, 20253.0Chicken burrito bowl is amazing. It seems I never get enough protein. Last time I was in there I waited until they put my chicken on and then I actually paid for double chicken and there was no way that second scoop was anywhere near what the first one was meaning it was shy. It's such a good place to eat for them to skimp on the chicken I mean sometimes I'm asking for another half of scoop or less I mean seriously guys come on. Service is average at best atmosphere is plain Jane and typically the restaurants not that clean.
- CBcody bitzerOct 8, 20252.0This location never has good managers working that actually have staff working as a cohesive unit. Constantly messy, unprofessional, slow, and act annoyed to do their jobs. Pay a good manager what they are worth and run a better location, you're kinda in a prime spot. Just saying.
- AAASep 27, 20251.0Hands down the nastiest Chipotle I have ever been to. I've tried to give this location the benefit of the doubt considering it's off of a busy highway, but it leaves a lot to be desired. Not only are the trash cans spilling over every time I go in, but the tables have food left on them,the floor is dirty,and the condiment bar is a disaster. Most recent trip the employees not only had a terrible attitude, but they had AirPods in, asking me to repeat my order because they couldn't hear me. Maybe it was the rap music they were blasting from the back of house? Or their own music from the AirPods they think they were hiding? Who knows. Whoever the manager is needs a reality check because it's truly insane how bad this location is. Save yourself the time and find somewhere else to dine. A bit of advice for mobile ordering...don't. They will skimp on the portions even more so than they do when you order in person. Bulldoze the place and start over because this location is abysmal.Rude staff, dry food, dirty tables, you name it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Mooresville NC serve?
Chipotle in Mooresville offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of the Chipotle Mexican Grill in Mooresville NC?
Chipotle Mooresville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Mooresville NC offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Mexican Grill in Mooresville NC?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Mooresville NC cater for events?
Yes, Chipotle offers catering services for events.
What payment methods are accepted at Chipotle Mexican Grill in Mooresville NC?
Chipotle accepts credit cards and offers gift cards.
Is Chipotle Mexican Grill in Mooresville NC welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit for dessert after eating at Chipotle in Mooresville?
After your meal, you can visit Baskin-Robbins nearby for ice cream or Dunkin' for coffee and baked goods.
Are there any nearby shopping centers close to Chipotle Mexican Grill in Mooresville for additional errands or leisure?
Yes, Mooresville Crossing shopping center is nearby, offering shopping and entertainment options.
What other dining options are near Chipotle Mexican Grill in Mooresville, NC?
Nearby dining options include Steak 'n Shake for burgers, Chili's Grill & Bar for Mexican and American dishes, and Five Guys for fast food burgers.