Chipotle Mexican Grill

Reviews

• HH

  Hahna Robinowich Hayden

  Jan 5, 2026
  3.0
  They seemed pretty understaffed today for it being 6:30/7pm. A line of 10 people and one person making the food. Occasionally a second person came over to do the toppings for him but it wasn't often. The guy making the food was probably new as he was pretty slow, but he did every single person's food chef's kiss perfect and beautiful and with a smile. The girl who ocasionally came over to check people out or add toppings was seemingly miserable. No smile, short answers to anyone. After getting my food and realizing that the new fella hadn't asked me if I wanted anything else so I forgot to order 3 kids meals, I asked that girl if I could add them on. She said no and that I'd need to pay and go to the back of the 10-person line 🙄 then I got to the register and didn't have exact change (that sign would have made a lot of sense BEFORE the register by the way, like where you order or something?) but told her I would have had exact change but had been planning on the three kids meals. She stared at me and walked away without a word to ask a lady what to do. The lady looked surprised and clearly said to do the kids meals because she came back and started making them without a word (PS I'm smiling and had just complimented the guy making the food on his attention to detail and he responded like a person, so she's just in her head). At this point I decided to give her a big tip to try to help her have a better night. Who knows, maybe people are being nasty on top of the workers just being busy. No lie, when I told her she could keep the change as a tip ($50 bill, $32 check), she literally stared at me, rolled her eyes, and didn't say a thing and proceeded to get her tip change from the register. Ah, she also told me that despite queso being a protein option on the app and in store anywhere I've been for kids meals, she said they can't do that in the store. You can't make these things up. Unreal.
• TT

  Tyler T

  Jan 3, 2026
  5.0
  They have a drive up window for pickup which is really convenient. Fresh ingredients and large portions, good spot to grab a meal!
• TG

  Ted Grove

  Jan 1, 2026
  1.0
  Went to this location after a fairly long drive home. Used the bathrooms which were filthy. Trash can at the front door was filthy with food all over the top of it. Waited in line and the service area was filthy with food all over the counter. The server was literally dragging the bowls through the food and sauces on the counter. The whole facility was filthy. We left prior to placing our order.
• MB

  Michael Busick

  Dec 28, 2025
  1.0
  Place is a joke. Always an issue anytime we go. Between messed up orders or under sized food. This time they charged me for items I didn't order.
• GF

  Gabrielle Flores

  Dec 14, 2025
  2.0
  I love the food offered at Chipotle. This is my local branch and I order often times. Three times recently, I had a bad experience with my delivery at this from this store. They shorted my chicken serving twice. Tonight i literally got like 7 chicken pieces in my food. They were small too. Another time they packed sauce and sour cream so heavy it was seeping out of the sides. Their large queso cups are also not always filled to the sane line which is sad because thats the star of the show. I can never get enough queso! I also want to note that you can not contact the store to speak to a human and give feedback and maybe find out which staff messed it up so they can learn from their mistakes.

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