Arby's

3.9
888 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
116 Bridgewater Lane, Mooresville, NC
28115, United States

Hours

Reviews

3.9
888 reviews
5 stars
382
4 stars
267
3 stars
101
2 stars
49
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others received cold or poorly prepared items.

Order Accuracy

Frequent complaints about incorrect orders and issues with pricing, leading to customer frustration.

Cleanliness

Concerns raised about cleanliness, particularly in the restroom and overall restaurant environment.

Wait Times

Customers reported long wait times, especially during busy hours, affecting their overall experience.
  • ET
    Eric Tarlton
    Dec 3, 2025
    1.0
    Ask the guy for the deal he said 3 for 5 orderd 6 roastbeef and 6 buffalo chicken charged me full price said I didn't ask for the deal.Ask could you fix it didn't say nothing smirk on his face .He handed me 2 bags there was only 6 roastbeef out of the 12 ordered was on the interstate not turning around. Food was good but check your bag before you leave.
  • CH
    Carter Hicks
    Nov 25, 2025
    5.0
    toryn was a lot of help, great customer service, food was great, will be back!
  • WV
    Wellington Viana
    Nov 24, 2025
    1.0
    If you’re in a hurry, go away from this place, I ordered a hamburger I was waiting for 25 minutes, and amazingly it seems I left without taking my hamburger , even though I paid for it, bad service
  • KM
    Kathryn Moore
    Nov 21, 2025
    1.0
    I used the toilet at this establishment while an employee also used the toilet. She did not properly wash her hands. I pointed out to her that I can see that she did not wash her hands. She said, ”my hands were wet.” That’s the end of my story. Go there if you want to. To be clear, I’m posting one star because I couldn’t post zero stars.
  • AO
    Alan Overcash
    Nov 7, 2025
    2.0
    Steak bites looked burnt guessing they were held a long time and very fatty