Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, there are notable complaints about rudeness and unprofessional behavior from some employees.
Cleanliness
The store is generally reported as clean and well-organized, although some reviews mention issues with cleanliness in specific areas like the bathroom and salad bar.
Product Availability
Customers appreciate the variety of goods available, but there are frequent complaints about stock issues, particularly with produce and specific items.
Overall Experience
Many customers express satisfaction with their shopping experience, highlighting the store's convenience and good prices, but some have had negative experiences that affect their overall perception.
TG
Tammy Guidi
Jan 6, 2026
5.0
Excellent customer service, great variety of goods.
AK
Ali K
Dec 30, 2025
4.0
All staff re polite and great
BC
Billy Chanthilack
Nov 25, 2025
5.0
Stopped by after work to get my daughter some fast food. They have special during some days.
AK
Austin Kim
Nov 9, 2025
4.0
They have almost everything.
JW
Josh Wheeler
Oct 14, 2025
1.0
So I feel bad about giving this a 1 star but I need the corporate office to see this. This is a great store, the manager is also fantastic, I don’t know his name but top notch person. But the corporate office’s decision to no longer sell the big case of Aquafina bottled water is the reason I am forced to take my business to publix. I don’t want your private label water… so now I spend $300 a Publix simply so I can get Aquafina. Don’t respond unless it’s you informing me of when you’re bringing it back. And then I will change my review to a 5 star and bring my business back to Food Lion.