At Papa Johns Pizza in Monroe, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Monroe pizza for any occasion. Call us for pizza delivery in Monroe or stop by 1620 E ROOSEVELT BLVD for carryout to order the best pizza in Monroe, along with breadsticks, wings, and more!
Last night we placed a order for delivery. We ordered two large pizzas. Pineapple and ham large and a large stuffed crust sausage and pepperoni. We received the pineapple pizza.. but we received a pepperoni and cheese regular pizza no sausage or stuffed crust. Now $40.00 may not be a lot to y'all. However everything being so high now days to just a hard time period. The call center messed our order up and added a 10.00 tip instead of $5.00 we called back they took my name and said to call today to replace my pizza. I called and I told "Nicole" the manager on duty what had happened. She was very rude. The call center even got our last name wrong smh .. 😡... Why is it so hard to get good customer service now days... She knew my order number I gave her all my information and she still made it seem like I was trying to scam her. I asked for corporate number she hang-up on me . 😡 I called and I talked to Glen he was very nice and understanding. It will take 48 hrs to resolve this matter. That's okay at least someone is listening. All the AI and call centers are messing up a lot of business. It just needs to go back how it use to be.. person to person. Thank you for letting me vent about Nicole.. over all I usually have good service and food... Not all employees at papa John's are disrespectful or rude. Just "Nicole"
JA
Jack Jeremy Altman
Feb 8, 2026
2.0
There is absolutely no marinara sauce on my normal pizza, of yall too lazy to put it on just quit.
RB
Robert Beam
Feb 5, 2026
1.0
Y'all think it's fresh ingredients and it's not, it all arrives on a truck, the dough is pre-made, the peppers onions mushrooms and all that stuff are already cut up and in bags, the sauce comes in a number 10 can, the mozzarella cheese comes Frozen.
That's a fact 💯
This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: