Brand Certified
Wingstop
3.0(307 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
2521 W. Roosevelt Blvd., Monroe, NC
28110, United States
Certified by Wingstop • Mar 01, 2026
(704) 220-0100
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Monroe W Roosevelt Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.0
307 reviews
5 stars
112
4 stars
34
3 stars
24
2 stars
23
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for their orders, often exceeding 30 minutes, even when the restaurant was not busy.
Customer Service
Many reviews highlighted rude and dismissive behavior from staff, with several customers feeling ignored or treated poorly during their visits.
Food Quality
While some customers enjoyed the food, there were numerous complaints about the quality, including greasy and overcooked items, as well as incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
- AMAmanda MyersFeb 22, 20265.0Phenomenal staff, fresh hot food and clean environment!!
- HDHey DudeJan 27, 20261.0I always order food and then get in the drive though. Its honestly a hit or miss at this location. Sometimes they will see you at the window right away and other times they do not notice you for minutes. The most i had to wait was probably 15 minutes. The employees are always nice and apologize right away for the unnecessary wait but the whole situation is just ridicules. One time i got my food but for some reason the fries tasted like carrots. I called them and let them know. The employee then says "Your fries taste like carrots?" By the time i said yes she hung up on me. I do not go to this location anymore.
- BYBigBoysBistroTV - YouTubeJan 16, 20263.0Go to Big Boys’ Bistro TV on YouTube to see our full review! We try several items and gave our honest opinions considering we cook it up all the time in our food truck Big Boys’ Bistro! You can find us on facebook as well!
- AHAsh HelmsJan 13, 20261.0I sent my daughter to pick up an order of wings tonight. Before she left, she asked the employee at the window if ranch was included in the bag, and he said yes. When she got home, we realized we had three full orders of wings with no ranch at all. I called the restaurant to fix the issue, but a woman placed me on hold for about 10–15 minutes and never returned to the line. I tried calling back several times with no answer. When I finally called from a private number, someone picked up.Tyler answered, and I explained the situation. I also told him the order was placed for pickup specifically because I did not want to use DoorDash. To get ranch through DoorDash, I would have had to place a new order and the cheapest item was a drink and with tip, delivery, and service fees it came out to about $11 just to get ranch, which is unreasonable. He offered that I could get two ranches for free on another day, but that didn’t help because the issue was for the meal we already had. Wings without ranch isn’t much of a meal, and we didn’t have any at home.Overall, the customer service felt very dismissive and like no one really cared about resolving the problem. This experience was frustrating and disappointing 1/28/26 I still haven’t received any feedback.
- ADAshley DenaisJan 13, 20265.0I almost didn’t come because of the reviews. Boy am I glad I ignored them!The boneless wings were amazing, I got original hot and lemon pepper. I also ordered fries with extra seasoning. My order was correct. Only hiccup was I ordered two ranch but only got one, I caught it at the window and the lady politely gave me the additional ranch and apologized. I will definitely be back!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Monroe W Roosevelt Blvd offer?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours of Wingstop Monroe W Roosevelt Blvd for pickup?
Pickup is available Monday to Thursday and Sunday from 10:30 AM to midnight, and Friday to Saturday from 10:30 AM to 1:00 AM.
Does Wingstop Monroe W Roosevelt Blvd offer delivery service?
Yes, delivery is available daily from 10:30 AM to midnight on weekdays and Sunday, extending to 1:00 AM on Friday and Saturday.
Is there a drive-through option available at Wingstop Monroe W Roosevelt Blvd?
No, the drive-through is closed every day at this location.
What payment options are accepted at Wingstop Monroe W Roosevelt Blvd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
How can I place an order online for Wingstop Monroe W Roosevelt Blvd?
You can order online via their menu page at https://www.wingstop.com/location/wingstop-1823-monroe-nc-28110/menu or through the Wingstop mobile app available on iOS and Android.
What types of pickup and delivery services does Wingstop Monroe W Roosevelt Blvd offer?
They provide in-store pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.
Are there any ice cream shops near Wingstop Monroe W Roosevelt Blvd?
Yes, Baskin-Robbins, an ice cream and frozen yoghurt shop, is nearby, perfect for a sweet treat before or after your wings.
What nearby restaurants can I visit near Wingstop for more dining options?
Nearby restaurants include Little Caesars Pizza for pizza lovers, Takara Japanese Steakhouse & Sushi Bar for Japanese cuisine, and Jimmy John's for sandwiches and fast food.
How can nearby transit or local businesses help me when visiting Wingstop Monroe W Roosevelt Blvd?
Local businesses like T-Mobile for phone needs or beauty salons like Luxe Haus Salon Suites are close by, allowing you to combine your Wingstop visit with errands or appointments.
Brand Certified Facts from Wingstop
Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: