Wendy's

3.4
1539 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1245 W. Roosevelt Blvd., Monroe, NC
28110, United States

Hours

Reviews

3.4
1,539 reviews
5 stars
550
4 stars
315
3 stars
218
2 stars
129
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving stale or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Management Issues

Customers expressed concerns about unprofessional behavior from management and lack of oversight among staff.
  • KR
    KGM Rashad
    4 days ago
    2.0
    Better cooks that's all i can say 😂 but over decent food fast food if your on a budget
  • AM
    Ayde Mendoza
    Jan 4, 2026
    1.0
    I’m not the type of person to leave reviews in fact this is my first time leaving a review honestly terrible experience. I placed a carry out order it said it was ready got there was told my food was still being made waited 30 minutes to get just my food after the fact that it said it was ready the cashier told me to wait because I was missing something waited another 40 minutes or so to get my drinks finally went back home and looked thru my order and I was missing half of my order i honestly couldn’t believe it I went back and just for half of my order it took 56 minutes by the time I got my food the 2nd time it was cold and nasty to say the least this is completely unacceptable needless to say I won’t be going back here anymore.
  • LH
    Latasha Horne
    Dec 28, 2025
    1.0
    Worst food I’ve ever had from Wendys!
  • MM
    Mm
    Dec 19, 2025
    1.0
    The sandwich I ordered wasn't cooked properly; the chicken is still raw.
  • LH
    Lee Hopper
    Dec 13, 2025
    1.0
    Can't even manage to make a sandwich correctly even after being told two tines what was supposed to be on it. Needless to say check your sandwiches even if the bag looks correct!!!!!

Frequently Asked Questions About Wendy's

Is 02 Monroe Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Monroe, NC?

The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.