Wendy's

3.4
1524 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1245 W. Roosevelt Blvd., Monroe, NC
28110, United States

Hours

Reviews

3.4
1,524 reviews
5 stars
546
4 stars
313
3 stars
217
2 stars
129
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Customers frequently noted unsanitary conditions, particularly in the bathrooms and dining area.

Wait Times

Long wait times were a common complaint, with some customers waiting over 30 minutes to receive their orders.

Food Quality

Several reviews mentioned poor food quality, including items being cold, stale, or improperly cooked.
  • RF
    Reneth Fajardo
    Nov 1, 2025
    3.0
    Saturday 8:10am its close really!
  • CM
    Camilla McCarthy
    Oct 26, 2025
    1.0
    It seemed to be the manager, talking on the phone at the front counter. The bathrooms were super dirty, drink machine didn’t have any drinks, and one of the burgers I ordered was not fully cooked. I am not the type of person to leave reviews but I was so disappointed they I had to.
  • PP
    Prakunj Patel
    Oct 26, 2025
    1.0
    Had an online mobile order. Wasn't ready when I got there and waited another 30 minutes to get my order made. Never again ..
  • TH
    Tinkerbellcmd Hartmann
    Oct 1, 2025
    5.0
    I went through the drive thru, they need to have a better attitude.
  • DB
    Delayna Blevins
    Sep 28, 2025
    1.0
    I went there at 7:15 before work to get breakfast and the lady in the drive thru was being extremely rude and was telling me that they do not open till 7:30 when the app says 6:30. They need to change the hours in the app or something. I was not happy with how the lady was treating me. The service here is so bad as someone who has only worked food service/customer service.

Frequently Asked Questions About Wendy's

Is 02 Monroe Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.