Taco Bell

3.6
963 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 401 W. Roosevelt Blvd. in Monroe. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
401 W. Roosevelt Blvd., Monroe, NC
28110, United States

Hours

Reviews

3.6
963 reviews
5 stars
399
4 stars
193
3 stars
127
2 stars
76
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific mentions of poor management and lack of professionalism.

Food Quality

There were numerous complaints about food quality, including stale items, incorrect orders, and food being served cold or improperly prepared.

Cleanliness

The dining area and restrooms were frequently described as dirty and poorly maintained, leading to a negative dining experience.

Order Accuracy

Customers consistently experienced issues with incorrect orders, missing items, and long wait times, contributing to overall dissatisfaction.

Positive Staff Recognition

A few employees, particularly one named Tae, received praise for their helpfulness and customer service, contrasting with the overall negative feedback.
  • SD
    Sam Davis
    Dec 1, 2025
    1.0
    Ordered a Baja beef supreme chalupa and received a black bean chalupa. I didn’t even notice it until I got home 40 mins away. Along with waiting in line forever. I don’t eat beans so threw it in the damn trash.
  • JP
    Jones Price
    Nov 26, 2025
    5.0
    Great people.. especially this 1 lady Casey....u are very nice and always making sure the order is wright.....
  • ES
    Eric Snyder
    Nov 24, 2025
    5.0
    Came inside and saw someone cleaning the dining area, that was a good sign! Food was made perfect, and it tasted great as well. Pretty much all I can ask for from Taco Bell. Looking forward to going again!
  • RR
    Robert Radspinner
    Nov 17, 2025
    2.0
    Hard taco shells stale. Lettuce was breaking down slimy. Threw most if the food away. Quality has been dropping as the prices increase. Two people 30 bucks crazy I can go authentic Mexican higher quality and order much better food.
  • JM
    juan morales
    Nov 16, 2025
    1.0
    Hello, I wanted to share some feedback. We waited about 15–20 minutes and never received our order. Our family was hungry, so we had to request a refund and leave. We were really looking forward to trying the food, but this experience was disappointing. I hope things improve because we probably won’t be back otherwise.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 401 W. Roosevelt Blvd, Monroe?

The drive-through is open Monday and Sunday from 6:30 AM to 2:00 AM, and Tuesday through Saturday from 6:30 AM to 3:00 AM.

Can I order Taco Bell's food online or through a mobile app for pickup or delivery?

Yes, you can order ahead online or on the mobile app for pickup or get it delivered at this Taco Bell location.