Subway

Reviews

• JJ

  Jonathan

  Dec 22, 2025
  1.0
  Don’t waste your time. I walked in tonight (12/22/2025) at 8:40 PM to get a sandwich. The 3 employees told me they were closed and refused my business (they don’t close until 9 and the open sign was on). There are several other Subway stores close by that will actually serve you. I recommend going to one of those instead.
• RB

  Regis Brown

  Dec 5, 2025
  1.0
  The customer service here is unacceptable the shift lead and the employee has such an terrible attitudes all b/c of an expired coupon and when I told the manager I apologize but I however opted out of continuing the purchase she got mad as if it was her coming out of her pocket and wanted to go back and forth with me telling me I what I should've done and its a waste and then her Co worker yelling things with attitude as well. I say all this to say with this day and time you had better be thankful that you don't have to pick and choose bills or food and never have to worry bout money and that you got it like that, that you can talk down to people from your high horse! From the look of the reviews tho I'm not the only one whose had an issue.
• SU

  Sydney Underwood

  Nov 20, 2025
  1.0
  I experienced blatant discrimination at this Subway (Store #2382-0 in Monroe, NC). I came in as a normal paying customer as I do often and was refused service for no valid reason. The “shift lead” said I had an attitude after telling her my order. The employees treated me differently than other customers and their behavior clearly reflected racial profiling. When I asked for the manager’s name, store information, or any contact I could use to report the incident, they refused to provide anything and became dismissive “I don’t know what to tell you”. That refusal alone tells me they knew what they were doing was wrong and hoped to avoid accountability. No customer should be treated this way. I will be escalating this incident to Subway corporate, the ethics/compliance hotline, and state civil rights authorities. Discriminatory behavior has no place in any business, especially one serving the community.
• JQ

  Jennifer Quick

  Nov 8, 2025
  1.0
  I purchased a sub platter for a funeral. While ordering the manager on duty failed to inform me that if I wanted all the toppings on the side that would be an extra charge so they just put everything on all the subs. I have ordered many sub trays and have never had them put everything on the subs. My aunt is allergic to onions so she was unable to eat any of the subs. When I called and spoke to the manager she rudely stated that there nothing she could do that I would have to speak to the store manager the next day and that I could look up what time they opened to speak to her. Upon speaking to the manager she also stated that there was nothing she could do to rectify the situation. $60 wasted. Their customer service is horrible
• FL

  Frank Last

  Nov 5, 2025
  5.0
  2 fine young men and 1 young lady providing excellent service and very professional friendly attitudes. 11/5/25. 349 pm

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