Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Monroe Subway® Restaurant at 813-J E Roosevelt Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of professionalism.
Food Quality
While some customers enjoyed their food, there were numerous complaints about the quality and freshness of the ingredients, including spoiled items and poorly made sandwiches.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and staff not following instructions, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
TG
Tyrell Goodwin
6 days ago
1.0
The employees that work here all have TERRIBLE ATTITUDES!!!!!! DIDNT even want to take my order the white guy that wears the toboggan also he is very smug and rude..Made me feel like they did something to my food! Never going back. Don't waste your money here,go someplace where they treat the customers with respect and. Not throw the food upside down at you in the bag. Lame
EH
E Hubbart
Feb 17, 2026
1.0
Ordered a pickup through DoorDash on 2/17 at 6pm, went in and asked if they needed to see my order details and they said “just pick the right one” once I got my sub I went to get a mayonnaise packet and one of the two employees threw a wadded up paper towel at me from across the store?! I have absolutely no idea why, I was the only customer in the store and had a very brief but friendly and casual interaction with them. I’m without words. I’ve never had an employee throw something at me in my life.
JM
Jenn M
Feb 16, 2026
1.0
Walked in today and they guy made eye contact with me and rolled his eyes. I walked up to order and he huffed and said what do you want today. I ordered a protein pocket and asked for American cheese. He said provolone or none at all. So I told him to keep it and walked out. Not sure how me walking in to place am order ruined his day but if he didn't want to serve the public today maybe he should've stayed home.
JH
Jessica Hernandez
Feb 5, 2026
5.0
Employee Abby was super helpful with my order today, she recommended a chicken bacon ranch and it was amazing. I will definitely be back thanks to her👍🏼 she should get a raise for her hard work
KI
Karen Izoteco
Feb 5, 2026
5.0
Went into subway today crew member Abby help us out with our order she a very polite and well mannered young lady her customer service was excellent amazing out standing we will definitely be back Every Thursday for her service very pretty and well dressed young lady :)
The Subway restaurant is located at 813-J E Roosevelt Blvd, Hilltop Plaza, Monroe, NC 28112.
What are the operating hours of Subway at Hilltop Plaza?
Subway at Hilltop Plaza is open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 9:00 PM; Wednesday from 8:00 AM to 7:00 PM; and Sunday from 11:00 AM to 4:00 PM.
Does the Subway in Monroe offer delivery service?
Yes, the Subway at 813-J E Roosevelt Blvd offers delivery service.
Can I dine in at the Monroe Subway restaurant?
Yes, the Subway offers dine-in services as it serves meals for breakfast, lunch, and dinner.
How can I place an order at the Subway restaurant in Monroe?
You can order quickly and easily through the Subway app or online via their menu page.
Does the Monroe Subway provide catering services?
Yes, the Subway restaurant in Monroe offers catering services for events and gatherings.
What types of food does the Subway in Monroe serve?
They serve Footlongs, 6-inch sandwiches, wraps, salads, fresh-baked bread, and cookies, featuring fresh-cut veggies and various protein choices.
What nearby businesses can I visit along with Subway at Hilltop Plaza?
Nearby businesses include Hilltop Nails & Spa for beauty treatments, Taqueria Los Altos for Mexican cuisine, and Bess Chiropractic for health services.
Are there convenient health and wellness facilities near the Subway at Hilltop Plaza?
Yes, you can visit health-related locations such as Bess Chiropractic, Select Physical Therapy, and Novant Health Sleep Medicine - Monroe near Hilltop Plaza.
Which nearby eateries can I explore around the Subway restaurant at Hilltop Plaza?
Besides Subway, nearby dining options include Hong Kong 1 for Asian cuisine, Tacos El Regio NC Monroe for Tex-Mex, and Chick-fil-A for fast food.
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