Subway

Reviews

• DC

  Danilo Cortes

  Jan 16, 2026
  1.0
  Unfortunately, I had a terrible experience at this specific Subway in every possible way. I placed an order through the app (A3O1E828 on Jan 16, 2026 for pickup at 4:30 PM) and had never ordered from this location before (Union Square). My wife got out of the car to pick it up for me, and it was already about 5 minutes AFTER the app said the order was ready. When she told them the name on the order, the employee (a skinny young Black man, around 26 years old) simply said to her, “Can’t you see we’re crowded here? Wait.” in the rudest way possible, while making an ass face. He finished helping the only customer who was in line and then walked into a back area that wasn’t visible. My wife waited over 8 minutes until another employee came out and helped a customer who had just arrived. He didn’t say anything to her, finished making the new customer’s sandwich, didn’t even ask what she had been waiting for, and then started playing with some coins that were sitting on the counter. My wife lost her patience and called him over. He said, “Oh, sure, sure,” and finally started making our food. It took more than 20 minutes from the moment she entered the store until the order was handed to her even though the order had been placed 25 minutes before we arrived. To make things worse, we noticed in the car that the chips were not included and not even acknowledged (it was a Meal: Club + Lays + Soda). But my wife was so uncomfortable with the situation that she didn’t want to go back inside to complain, we preferred to lose the money for that item rather than deal with more stress. When we got home, another surprise: the sandwich was completely wrong. The meat, the salad, and every add-on I paid for were incorrect. There wasn’t even lettuce or tomato. No onions that I asked for, no olives, no parmesan, not even the sauces I added. It was a complete disaster. My recommendation is to stay far away from this Subway location. Drive a little further and go to another one.
• BE

  Bobby Edge

  Dec 29, 2025
  1.0
  Didn't have items for what I ordered thats fine but apparently when contacting them about getting my money back because the order said it was picked up even though I never made it to the location I get told nothing but run around answers and met with attitude. I will be contacting corporate about this.
• NT

  Nate Tingen

  Oct 22, 2025
  1.0
  this sub looks and tastes like it was made 5 days ago and microwaved, then dunked in the dishwater and put in a paper bag. I love subway, but literally go to any other location in the country. wow

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