At Papa Johns Pizza in Monroe, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Monroe pizza for any occasion. Call us for pizza delivery in Monroe or stop by 1620 E ROOSEVELT BLVD for carryout to order the best pizza in Monroe, along with breadsticks, wings, and more!
Customers reported inconsistent food quality, with issues such as undercooked pizza, sparse toppings, and cold deliveries.
Customer Service
Mixed feedback on customer service; while some employees were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about delivery problems, including late arrivals, incorrect orders, and poor handling of food during delivery.
Cleanliness Concerns
Some customers expressed concerns about cleanliness, mentioning unsanitary conditions in the store.
JA
Jack Jeremy Altman
Feb 8, 2026
2.0
There is absolutely no marinara sauce on my normal pizza, of yall too lazy to put it on just quit.
RB
Robert Beam
Feb 5, 2026
1.0
Y'all think it's fresh ingredients and it's not, it all arrives on a truck, the dough is pre-made, the peppers onions mushrooms and all that stuff are already cut up and in bags, the sauce comes in a number 10 can, the mozzarella cheese comes Frozen.
That's a fact 💯
BH
Bart Haines
Jan 26, 2026
2.0
Pizza here taste good, but this is the second time that it’s been delivered all sloshed around like this
MG
Mason Grabowski
Jan 18, 2026
2.0
This Papa John's used to be pretty good but the past few times has just been really disappointing, most recently the pizza wasn't fully cooked nor the chicken parm papa bites. Also they really should deliver their own pizza as door dash is just a joke
BB
Beth
Dec 27, 2025
1.0
I just ordered a large pizza today for one of my patients, as this is his favorite place to have pizza. I ordered it through doordash and they delivered it. When I opened the box the pizza was tossed around ( as seen in the picture below) and inedible. I contacted doordash and they were no help at all!!! Gave me a 5$ credit towards a new doordash order. As this was no fault of Papa John's, I called and spoke to a wonderful, caring employee named Diamond. She was extremely understanding and apologized about the service. She immediately provided another pizza which was 100% on point. I would say she's a fabulous reflection of this company. Thank you for the professional response!