Five Guys

4.1
621 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2848 Highway 74 West in Monroe is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2848 Highway 74 West, Monroe, NC
28110, United States

Hours

Reviews

4.1
621 reviews
5 stars
350
4 stars
141
3 stars
55
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the burgers and fries, there were numerous complaints about food being overpriced, soggy, or not prepared correctly.

Service Issues

Customer service experiences varied widely, with some praising the staff while others reported rude behavior and slow service.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the dining area.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.

Consistency

There were mixed reviews regarding the consistency of food quality and service, with some customers noting that their experiences have declined over time.
  • VM
    Vade Martinez
    Oct 9, 2025
    5.0
    They need to add the combo meal. Other then that it's a five guys.
  • AA
    Angela
    Oct 8, 2025
    2.0
    Over priced greasy burger and fries.
  • AR
    Adam Rice
    Oct 4, 2025
    5.0
    Always fast and they wait until I get their to start cooking fries
  • AG
    Angie Green
    Sep 13, 2025
    3.0
    Customer service was not good, prices too high for what they offer, no atmosphere just a place to sit and eat.
  • WS
    Wendy Sikes
    Sep 9, 2025
    5.0
    Great Customer service and the food is amazing!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.