Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
750 reviews
5 stars
371
4 stars
196
3 stars
82
2 stars
29
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service, including unfriendly staff, long wait times, and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with complaints about cold or poorly prepared items, while some praised the ice cream and specific menu items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negatives, some customers expressed satisfaction with their visits, enjoying the ice cream and friendly service from certain staff members.
JP
Jones Price
3 days ago
2.0
The lady who was running the drive through had a attitude....
AM
april massey
Feb 12, 2026
5.0
The service I got was very friendly The food was very hot and fresh in a restaurant was very clean.
CM
Carolyn M
Feb 11, 2026
1.0
This place is disgusting...fingerprints everywhere.
I ordered a banana split for my mom, waited five minutes, with four employees working, and got down the road...it didn't even have a banana in it.
MM
Mark Metzger
Feb 7, 2026
4.0
Always a great spot for ice cream but not the greatest location. I wouldn't feel as comfortable I wouldn't feel as comfortable here at night but, during the daytime it's fine.
JC
Jamie Coley
Feb 6, 2026
5.0
Ms Faith was very kind and helpful. The whole staff is upstanding and it’s our favorite go to for our Ice Cream needs!
Thank you!
What are the opening hours for Dairy Queen Grill & Chill in Monroe, NC?
The restaurant is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer in-store pickup or delivery services?
Dairy Queen provides in-store pickup services for your convenience.
Is there seating available at Dairy Queen Grill & Chill, and is it family-friendly?
Yes, the location has seating available and welcomes families and children, making it a family-friendly environment.
Does this Dairy Queen location have a drive-thru?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for quick and convenient ordering.
How can I order from Dairy Queen Grill & Chill online?
You can place an order for pickup online via their official order URL: https://www.dairyqueen.com/en-us/order/pickup/n/42557/
Are there any nearby fast food restaurants to Dairy Queen Grill & Chill?
Yes, nearby fast food options include KFC, Orange Julius, Taco Bell, Hardee's, providing additional dining choices if you want to explore variety.
What automotive services stores are located near Dairy Queen Grill & Chill?
Nearby automotive-related places include Value Motors NC Inc (used car dealer), Page's Garage & Radiator Inc (automotive repair), and Matamoros Auto Repair (tire dealer and repair), which can be helpful if you need car services before or after your visit.
Are there any nearby places for beauty and relaxation near Dairy Queen Grill & Chill?
Yes, Jasmina Salon & Spa and Public ink offer beauty, spa, and tattoo services close to the Dairy Queen location, ideal to combine with your visit for some self-care.
Is there a coffee shop near Dairy Queen Grill & Chill for a drink before or after your meal?
Caribou Coffee, a coffee shop and smoothie juice bar, is located nearby, perfect for enjoying a coffee or smoothie with your Dairy Queen treat.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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