Business Details
About
Mexican Restaurant
Chipotle Monroe NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
631 reviews
5 stars
302
4 stars
104
3 stars
55
2 stars
42
1 star
128
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, with reports of rude staff, lack of urgency, and unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, including overflowing trash and dirty food preparation areas.
Order Accuracy
There were numerous complaints about incorrect orders, particularly with online and takeout orders, leading to customer frustration.
Availability of Ingredients
Customers often mentioned that the restaurant was out of key ingredients, such as rice, chicken, and dressings, impacting their dining experience.
- MGMaxwell GildenhornNov 11, 20251.0First scoop of beans had a long hair in it. Gross. Of course the guy did make a new one with beans from the other station. Then the burrito was falling apart as I took the first bite. I wound up just tossing it and eating somewhere else. The food is always good at Chipotle but the hair and sloppy burrito really turned me off.
- VVVincent VanPuttenOct 31, 20251.0Stop by to order a bowl and the doors were locked at 1030pm. There's a new sign posted in the window saying now open til 11pm. A worker came to the door saying there only doing online orders, sign was off and dining room was dark.
- NHNicholas HardisonOct 24, 20253.0Almost everytime ive been going in here the white rice is hard, way too much lime, and clumpy.. not sure what happened but the rice has gotten nasty. I went in, saw the rice and walked right back out.. please start making the rice correctly like it usually is made. Service here is 5/5 stars though. Everyones super nice and place is usually very clean. Its just the rice.
- TWTracy WangOct 19, 20251.0Ordered on Doordash and got skimped on. Like what is this, less than a scoop of rice everything is like half the scoop. Not what it used to be. Don’t order online at less in store they won’t skimp as much (they still do). What kind of lettuce is that?
- TRTammy RorieOct 12, 20252.0Mostly every time I go into the chipotle in Monroe they missing the fajita onions and peppers and one other time I went in the peppers and onions looked raw like they threw them on the grill for a hot second and that was it and there's never ever No vingerette or they ran out I mean come on now this is a something you should always make enough of and speaking on the vingerette it's been times that I have gotten more oil than anything like who ever made it they were in a hurry..... And today 10/12/25 I went in at 330 No Fajita No Dressing.... Maybe I need to star going to Matthews NC 🤷🏽♀️🤷🏽♀️🤷🏽♀️
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Monroe NC?
Chipotle in Monroe NC is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Monroe NC?
It is located at 2335 W Roosevelt Blvd, Union, Monroe, NC 28110, USA.
Does Chipotle in Monroe NC offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order online from Chipotle Mexican Grill in Monroe NC?
You can order online via their website at https://order.chipotle.com/, or through the Chipotle app available in the Apple App Store.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable farming without artificial colors, flavors, or preservatives.
Can I earn rewards for eating at Chipotle Monroe NC?
Yes, by signing up for Chipotle Rewards, customers can earn exclusive offers and free food.
What nearby dining options are available around Chipotle in Monroe NC?
Nearby dining options include Tropical Smoothie Cafe, Firehouse Subs, Bojangles', Logan's Roadhouse, Napoli Italian Restaurant, Jersey Mike's Subs, and Papa John's Pizza.
Are there hotels near Chipotle Mexican Grill in Monroe NC for visitors?
Yes, visitors can find accommodations at nearby Quality Inn & Suites and Best Western Inn & Suites - Monroe.
What other services or stores are located near Chipotle in Monroe NC that customers might find useful?
Nearby helpful services and stores include The Vitamin Shoppe, Visionworks optometrist, Mattress Firm furniture store, Walmart Pharmacy, and Monroe Aquatics and Fitness Center.