Buffalo Wild Wings

3.1
1342 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2109 West Roosevelt Boulevard, Monroe, NC
28110, United States

Hours

Reviews

3.1
1,342 reviews
5 stars
460
4 stars
224
3 stars
131
2 stars
106
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow and inattentive service, with many waiting excessively long for their orders or being ignored by staff.

Food Quality

Many reviews highlighted poor food quality, including overcooked wings, cold meals, and incorrect orders, leading to significant dissatisfaction.

Management Concerns

Several customers expressed concerns about poor management and organization, indicating that the restaurant is poorly run and lacks effective oversight.

Positive Staff Interactions

Despite the overall negative feedback, some customers noted positive interactions with specific staff members who provided good service.
  • AW
    Ashley Wielhouwer
    2 days ago
    1.0
    Ronaldo is THE WORST SERVER! I have genuinely NEVER considered dining and dashing before now. He repeatedly ignored our tables orders WHILE he was actively taking them. We wanted sides and drinks, and when we requested them were ignored. Again, this was WHILE he was taking the order of the people who wanted said sides and drinks. There was NOBODY in the restaurant when we arrived, there was no reason why it took so long to take our orders and bring them out. I ordered a salad, and it was served with no silverware. I don’t know if BWW uses disposable silverware for all of their food, but that’s what I was given after I asked. A friend asked for a knife to cut their burger, and it never came. A friend and I paid with cash, and he had to be reminded to bring our change REPEATEDLY. He had cash falling out of his pocket. The worst service I’ve ever received.
  • MT
    Martin Tello
    Jan 2, 2026
    1.0
    I ordered 10 wings to go with a side of fries, the wings were dry, cold and had very little sauce. The fries were also cold and stale. Very disappointing. This place needs someone who actually knows how to run a restaurant.
  • TA
    Tatyana Acree
    Jan 2, 2026
    5.0
    We had Buffalo Wild Wings tonight and it hit the spot! Everything seemed fresh and the service was great. Donte was our server and he’s awesome! I definitely see improvement everytime I visit.
  • TK
    Tammy Kimmel
    Dec 22, 2025
    2.0
    Medium rare burger came out looking and tasting Iike hocky pucks. Fries tasted like they were from yesterday. Service a little slow but OK. The manager sent waitress out to tell us he would discount our inedible burnt burger. I can see why this place has 3.1 star reviews. My only wish is I wish I would have read the reviews prior to ordering. It seems poor food quality is a regularly occurring thing here.
  • JS
    Joseph Stanton
    Dec 20, 2025
    1.0
    Ordered wings for a family of 5. Each order was sad. All the different flavors of wings only had a light dizzle of the sauce. Like the sauce is made from gold. The wings that were ordered with dry rub or lemon pepper only had a dash of seasoning. You couldn't tell that the seasoning was even there. The orders came with wedges. We got a swear kids portions of the wedges. Could tell that they did put no effort on saucing the wings. I'm really disappointed. So bad that I added my own hot sauce and BBQ sauce to my wings. Well definitely not buying from this restaurant anymore. I'll just stick to making my own wings. I hope this helps other people.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Monroe, NC specialize in?

Buffalo Wild Wings in Monroe specializes in award-winning Buffalo, New York-style wings offered in 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Monroe?

The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.