Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed; while some customers praised the friendliness and helpfulness of staff, others reported rudeness and poor service.
Order Accuracy
Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing stale or old food, and a lack of freshness.
Wait Times
Long wait times were frequently mentioned, both in the drive-thru and inside the restaurant, leading to frustration among customers.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with the dining area and food preparation.
JJ
James
Dec 7, 2025
1.0
Went through drive-thru and was told to pull forward and they would bring the food out. Waited for ever before finally someone brought the food out. Next time I'm told to pull forward I believe I'll just say I rather wait here . At least then I'll know they won't forget about me.
JG
Jade G
Nov 18, 2025
5.0
Employees are so nice here. Order is always accurate, fast, and fresh
JH
Jeffrey Horne
Nov 1, 2025
1.0
Ok so let me first say the customer service was great from monesha. But my order was a breast and a thigh and a biscuit. Simple I received a thigh and leg . The issue is I oaid extra for the breast thigh combo .Just check your order before you leave .
H8
Hazelkisses 87
Oct 24, 2025
1.0
Waited patiently in line for 10 minutes inside. A supervisor told me someone was coming. She fixed herself some food and disappeared. This is a horrible way to treat customers!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles in Monroe, NC?
Bojangles dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Friday and Saturday.
Does Bojangles have drive-through service and what are the hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, from 5:00 AM to 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Where is Bojangles located in Monroe, NC?
Bojangles is located at 2303 West Roosevelt Blvd, Monroe, NC 28110, United States.
What payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Travelers Check, and Visa.
Does Bojangles offer online ordering or a mobile app?
Yes, you can order online at https://www.bojangles.com/order/ or use the Bojangles app available on the Apple App Store and Google Play Store.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair-accessible entrance and parking, and offers free Wi-Fi.
What nearby restaurants can I visit before or after Bojangles?
Nearby restaurants include Napoli Italian Restaurant, Firehouse Subs, Koumi Express (Japanese), Chipotle Mexican Grill, Dairy Queen, Jersey Mike's Subs, Carnitas Guanajuato, and The Lost Parrot.
Are there any entertainment or leisure spots near Bojangles in Monroe?
Yes, the nearby NCG Monroe drive-in theater offers entertainment options, and you can also visit salons like Fringe Hair Studio and Marsyl Hair Braiding for beauty services.
Can I combine a visit to Bojangles with shopping or hotel stays nearby?
Absolutely, Bojangles is near retail stores like Mattress Firm and Kmart, as well as hotels such as Best Western Inn & Suites - Monroe and Quality Inn & Suites for convenient lodging.