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Arby's

4.1
(699 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2101 W Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.1
699 reviews
5 stars
372
4 stars
163
3 stars
70
2 stars
25
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude attitudes and mistakes with orders.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food being cold, incorrect, or causing illness.

Order Accuracy

Numerous reviews highlighted issues with missing items and incorrect orders, particularly with drive-thru service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including sticky floors and unclean tables.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary.
  • DL
    dakoda long
    Feb 6, 2026
    1.0
    One of the WORST locations in the area, if you order mobile or online CHECK YOUR ORDER, not only did they screw up the sizes of items, items were missing from the order entirely when brought to they’re attention, “not my problem go eat somewhere else if you dont like it” this isnt the first time this has happened and it WONT be the last. Absolutely absurd the way these employees treat people, if you hate your jobs that much QUIT!!!!
  • JJ
    Johnny Long ,Jr
    Jan 9, 2026
    4.0
    We enjoyed it
  • KF
    Kira Fikes
    Nov 24, 2025
    1.0
    They forgot 3 ranches and an entire order of chicken in the drive thru. Went in the store to ask for the food I paid for and they had attitude and the woman in the drive thru very loudly insisted I was lying. Will not be back. Food was pretty good though but the customer service was abysmal.
  • CL
    Chad Laire
    Nov 16, 2025
    5.0
    The steak bites were on point
  • SG
    Stacy Gill
    Nov 12, 2025
    5.0
    Y'all, that new gobbler sandwich is soooooo good! The steak bites are something I want on the menu everyday!

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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