Arby's

4.1
697 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2101 W Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.1
697 reviews
5 stars
371
4 stars
163
3 stars
70
2 stars
25
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude attitudes and mistakes with orders.

Food Quality

While some customers praised the food, others reported issues with cold or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky floors and unsanitary conditions.

Order Accuracy

Many customers experienced problems with missing items or incorrect orders, particularly in the drive-thru.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
  • JJ
    Johnny Long ,Jr
    2 days ago
    4.0
    We enjoyed it
  • KF
    Kira Fikes
    Nov 24, 2025
    1.0
    They forgot 3 ranches and an entire order of chicken in the drive thru. Went in the store to ask for the food I paid for and they had attitude and the woman in the drive thru very loudly insisted I was lying. Will not be back. Food was pretty good though but the customer service was abysmal.
  • CL
    Chad Laire
    Nov 16, 2025
    5.0
    The steak bites were on point
  • SG
    Stacy Gill
    Nov 12, 2025
    5.0
    Y'all, that new gobbler sandwich is soooooo good! The steak bites are something I want on the menu everyday!
  • HS
    Heinz Schweinsberger
    Nov 1, 2025
    2.0
    Lackluster service attitude, she gave me the wrong order, the supervisor could use some customer relations skills.