Papa Johns Pizza

3.0
229 reviews
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Business Details

7032 Brighton Park Drive, Mint Hill, NC
28227, United States
(704) 545-2222
https://locations.papajohns.com/united-states/nc/28227/mint-hill/7032-brighton-park-drive?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Mint Hill, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mint Hill pizza for any occasion. Call us for pizza delivery in Mint Hill or stop by 7032 Brighton Park Drive for carryout to order the best pizza in Mint Hill, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7032 Brighton Park Drive, Mint Hill, NC
28227, United States

Hours

Reviews

3.0
229 reviews
5 stars
80
4 stars
27
3 stars
20
2 stars
10
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Several reviews mentioned a decline in food quality, with complaints about cold, undercooked, or poorly made pizzas.

Staff Attitude

Multiple customers noted negative interactions with staff, including unprofessional behavior and lack of attention.

Delivery Issues

Frequent complaints about late deliveries, canceled orders, and poor handling of food during delivery.
  • MA
    Milad Alireza
    Nov 15, 2025
    1.0
    I had a very disappointing experience at this location on June 16, 2025. The signage for the pickup area was unclear, and I didn’t see the sign, so I accidentally picked up my pizza from the wrong spot. Instead of calmly explaining the issue, the manager immediately yelled at me, “Dude, get out of my store.” When I told her, “Let me explain, I have the right to talk,” she responded, “No you don’t.” The tone felt extremely personal, disrespectful, and unnecessary. Both the manager and I ended up calling the police, and I stepped outside and waited calmly for them to arrive. This shows clearly that she was not the victim in this situation — I was simply trying to explain a misunderstanding. Despite my calm behavior, I still received a trespass warning. I should not be banned from picking up pizza from this location just because I didn’t see a sign and was mistreated. My basic right to speak and explain was taken away when the manager told me I didn’t have the right to talk. I attempted to resolve this by sending a certified letter, submitting an online complaint to corporate, filing a BBB complaint, and filing a North Carolina Attorney General complaint. I am hoping the situation is reviewed properly. I truly hope the management improves professionalism and communication so other customers don’t go through a similar experience.
  • MH
    M hugais
    Nov 4, 2025
    1.0
    The lady she opened early in the morning. She had a bad attitude.
  • MF
    Mr. Don The Fixer
    Aug 2, 2025
    2.0
    OMG what a drop in quality. Flavourless and over priced. Now we recall why we haven't ordered from here in 3 years. Yuck, yuck and triple yuck... Like middle school pizza... Hawaiian and plain cheese ordered... A couple bites then off the trash bin.
  • GM
    Gustavo Morales
    Aug 1, 2025
    1.0
    I got a uber Eats order and the staff girl who was there he e a the order o just wanted to check the order correctly because i sea 4 pizzas and she just gave me 2 y said to her at the order says 4 pizzas y she answered me not are only 2 like kind of mad. Y when i got to the custumer house they complained about it.
  • SG
    Skip Goins
    Jul 4, 2025
    5.0
    Carryout fast food pizza. What else can you say? Not gourmet, not frozen boxed pizza from a grocery store. Better taste and quality for what you pay than their competition.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Mint Hill, NC?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and Friday and Saturday from 10:00 AM to 1:00 AM.

Can I pick up my order from Papa Johns Pizza and what are the takeout hours?

Yes, takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:40 PM, and Friday and Saturday from 10:00 AM to 12:40 AM.