At Papa Johns Pizza in Mint Hill, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mint Hill pizza for any occasion. Call us for pizza delivery in Mint Hill or stop by 7032 Brighton Park Drive for carryout to order the best pizza in Mint Hill, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and unresolved complaints.
Food Quality
Many customers reported dissatisfaction with the quality of the food, citing issues such as cold, undercooked, or incorrect orders.
Management Issues
Several reviews mentioned ineffective management, including lack of accountability and poor handling of customer complaints.
Hygiene Concerns
Customers expressed concerns about hygiene practices, with reports of staff not wearing masks and handling food improperly.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
ZR
Zak Richardson
3 days ago
1.0
It was cheap and the staff was friendly but the pizza was terrible. The banana peppers must have been a bad batch because they tasted awful and I had to pick them all off. Doubt I’ll be back.
TS
Travis Salazar
Feb 8, 2026
1.0
This is nothing short of ridiculous. I got charged double for ordering in store as opposed to on the app. One large carry out pizza with pepperoni was literally double!!
TS
Tynese Smith
Dec 12, 2025
1.0
Please please don't waste your time or money at this Papa John's. I order the Salted caramel Blondie as you can see it's dry, and a complete waste of money. The Customer Service sucks, the girl working behind the counter almost knocked me down trying to get out of the door, she didn't even greet me, so rude!!! Please save yourself some time and money DON'T GO THERE!
MA
Milad Alireza
Nov 15, 2025
1.0
I had a very disappointing experience at this location on June 16, 2025. The signage for the pickup area was unclear, and I didn’t see the sign, so I accidentally picked up my pizza from the wrong spot. Instead of calmly explaining the issue, the manager immediately yelled at me, “Dude, get out of my store.” When I told her, “Let me explain, I have the right to talk,” she responded, “No you don’t.” The tone felt extremely personal, disrespectful, and unnecessary.
Both the manager and I ended up calling the police, and I stepped outside and waited calmly for them to arrive. This shows clearly that she was not the victim in this situation — I was simply trying to explain a misunderstanding. Despite my calm behavior, I still received a trespass warning. I should not be banned from picking up pizza from this location just because I didn’t see a sign and was mistreated. My basic right to speak and explain was taken away when the manager told me I didn’t have the right to talk.
I attempted to resolve this by sending a certified letter, submitting an online complaint to corporate, filing a BBB complaint, and filing a North Carolina Attorney General complaint. I am hoping the situation is reviewed properly.
I truly hope the management improves professionalism and communication so other customers don’t go through a similar experience.
MH
M hugais
Nov 4, 2025
1.0
The lady she opened early in the morning. She had a bad attitude.
What are the delivery hours for Papa Johns Pizza in Mint Hill, NC?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and Friday and Saturday from 10:00 AM to 1:00 AM.
Can I pick up my order from Papa Johns Pizza and what are the takeout hours?
Yes, takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:40 PM, and Friday and Saturday from 10:00 AM to 12:40 AM.
Does Papa Johns Pizza offer no-contact delivery options?
Yes, Papa Johns offers no-contact delivery to ensure a safe and convenient experience.
Where is Papa Johns Pizza located in Mint Hill?
Papa Johns Pizza is located at 7032 Brighton Park Drive, Ste 250 & 260, Mint Hill, NC 28227.
How can I order Papa Johns Pizza online for delivery or carryout?
You can order online for delivery or carryout via their website links: https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/660 for delivery and https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/660 for carryout.
What types of food does Papa Johns Pizza offer at this location?
Papa Johns offers pizza, wings, breadsticks, cheesesticks, desserts, and beverages at their Mint Hill location.
Are there any nearby coffee shops I can visit before or after ordering at Papa Johns Pizza?
Yes, Starbucks is nearby, making it convenient to enjoy a coffee before or after your pizza order.
Which nearby fitness center can I visit near Papa Johns Pizza?
9Round Fitness, a gym and active life center, is located near Papa Johns Pizza, great for a workout before grabbing your meal.
Are there nearby ATMs close to Papa Johns Pizza for convenient payment options?
Yes, nearby ATMs include First National Bank ATM, The Exchange Network, and Coinme for easy access to cash.
What are some nearby beauty salons and spas near Papa Johns Pizza?
Nearby beauty and spa services include Lee Spa Nails, Fantastic Sams, Modish Nail Spa Mint Hill, and Rosewood Salon.
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