Service has been inconsistent, with reports of slow and inattentive staff, though some customers praised individual servers for their friendliness and attentiveness.
Food Quality
Many customers expressed disappointment with recent changes to the menu, noting a decline in food quality and a shift towards generic bar food, losing the unique Caribbean flavors that initially attracted them.
Atmosphere
The atmosphere is generally well-received, with many enjoying the vibe and cleanliness of the space, although some noted issues with noise levels that made conversation difficult.
Beer Selection
The craft beer selection is highly praised, with many customers enjoying the unique brews offered at the brewery.
Customer Loyalty
Long-time patrons expressed sadness over the menu changes and declining food quality, indicating a potential loss of loyal customers if improvements are not made.
EC
Eric Choltus
Nov 16, 2025
5.0
Great beer, especially their Schwarzbier called Black Lite. Service was terrific and food was delicious. Jerk chicken wings 7.5/10 (good but could be a little crispier), Majao Majao 8/10, Beef Arepas 9/10, Chicken Empanada 7.5/10.
GC
Gloria Cole
Oct 12, 2025
5.0
This was good. Friendly staff, good beers, a nice place to meet and chat.
KB
Kimmy Brown
Oct 11, 2025
2.0
Panzu - What happened to your Canal de la Mona? The first photo is how it used to be served (absolutely incredible!) and the second photo is how it is served now (a very sad change and terrible presentation). Usually dishes get better as time goes on, not worse. I'm very disappointed - it was my favorite dish. It's not the same.
On another note, I learned I always had to get my food to to-go because the noise in the restaurant is unbearable. I love live music, but this restaurant isn't set up for it. The acoustics are terrible. Also, they just play any music way too loud. You will not be able to talk to anyone you're with, while at the same time hearing everyone else and you may leave with a headache. Maybe they have improved things since the last time I was there but after giving several chances over a long period of time, I've realized I just can't eat there and enjoy a meal. Panzu - plz let me know if you've resolved this issue. 🙏🏼
TC
Tiffany Choice
Oct 8, 2025
5.0
I had a great experience at Panzu chatting with my server and enjoying light bites. The best was the garlic shrimp tostones. They pack a nice garlicky punch. Because I'm a garlic lover, they were perfect. The drink was good too. The bar tender made it perfectly with a blend of coconut, rum and light ice. I would recommend Panzu if you're interested in taking a drive outside of the city center of Charlotte.
EE
EddiePerritt
Oct 4, 2025
2.0
Have come regularly to panzu since they opened and the menu and food used to be good, they changed the menu and the food quality and service went down, doesn’t feel like it has the Dominican/Caribbean flavors or vibe anymore. The food has gone down a lot, the tostones don’t taste fresh and are unedible. Would love to go back, if I knew it would be like before.
What are the general opening hours for Panzu Brewery?
Panzu Brewery is open from 12:00 PM to 9:00 PM Tuesday through Thursday, until 10:00 PM on Friday and Saturday, and from 11:00 AM to 8:00 PM on Sunday. The brewery is closed on Mondays.
When is Panzu Brewery available for delivery service?
Delivery service is available from 12:00 PM to 8:40 PM Tuesday through Thursday, until 9:40 PM on Friday and Saturday, and from 11:00 AM to 7:40 PM on Sunday. Delivery is not available on Mondays.
Does Panzu Brewery offer takeout services?
Yes, Panzu Brewery offers takeout services during the same hours as delivery: starting from 12:00 PM to 8:40 PM Tuesday through Thursday, until 9:40 PM on Friday and Saturday, and 11:00 AM to 7:40 PM on Sunday. Closed on Mondays.
What type of cuisine and services does Panzu Brewery offer?
Panzu Brewery is a brewpub and bar specializing in Caribbean, Dominican, and Latin American cuisine. They also offer sandwiches, brunch, family dining, and catering services.
Where is Panzu Brewery located?
Panzu Brewery is located at 7251 Matthews-Mint Hill Rd, Mint Hill, NC 28227, United States.
How can I contact Panzu Brewery for reservations or inquiries?
You can contact Panzu Brewery by phone at +1 704-774-3532 or visit their website at https://panzubrewery.com.
Where can I view the menu and place an order for Panzu Brewery?
You can view the menu and place orders online at https://panzubrewery.com/menu.
What nearby places can help me locate Panzu Brewery?
Nearby establishment 'The Roof Medic' and 'Roof Medic' roofing services can assist as landmarks to find Panzu Brewery on Matthews-Mint Hill Rd.
Are there nearby health and wellness services around Panzu Brewery?
Yes, nearby health services include Family First Chiropractic, Physical Therapy of Mint Hill, Balanced Energy Reflexology, Advanced Pain & Rehab, and Manning Family Dentistry, which visitors might consider before or after visiting Panzu Brewery.
What are some nearby entertainment and shopping options around Panzu Brewery?
Around Panzu Brewery, you can enjoy entertainment at Upgraded Gaming amusement park, shopping at Paperbag LLC clothing store, and visit coffee shops like Forest Trail House and Mint Hill Roasting Co & Coffeehouse.