McDonald's

3.1
1721 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9150 Lawyers Rd, Mint Hill, NC
28227, United States

Hours

Reviews

3.1
1,721 reviews
5 stars
454
4 stars
331
3 stars
281
2 stars
171
1 star
484

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Management Issues

Customers expressed frustration with management's handling of complaints and overall lack of professionalism, contributing to a negative dining experience.

Inconsistency

The location has been described as hit or miss, with some customers having positive experiences while many others reported consistent problems.

Cleanliness

There were complaints about unsanitary conditions, including dirty bathrooms and food preparation areas.
  • KE
    Kourtnie Eller
    2 days ago
    1.0
    Why ask me what sauce I want with my nuggets just to not put it in the bag and when I ask for sauce at the window tell me you charge for sauce?
  • JP
    Jeff Parker
    Nov 16, 2025
    5.0
    This McDonald’s is good. Folks complaining are expecting 5 star service from a fast food place. Quit complaining so much and eat at home
  • LM
    Logan Mayo
    Oct 31, 2025
    1.0
    Advertised as 24/7... was not open
  • FG
    Farah Gallardo
    Oct 4, 2025
    1.0
    The worker that was preparing the chicken sándwiches was opening items with their mouth and then putting it on the sándwich. Very long waiting time. Everything was horrible.
  • KC
    K C
    Sep 26, 2025
    1.0
    The manager @ the Mint Hill location took 10 minutes to explain to me how I should read the small writing (she said exactly) on the menu board when I ordered. It says, that I will have to pay an extra $1.40 for ordering orange juice instead of taking a small coffee with my breakfast. She also charged me separately for another ( to be honest specialty coffee) I was ordering with my breakfast. Today's breakfast was $12.00 versus my usual $6.09 @ other McDonald's locations. 🤔 VERY SUSPECT!!!! Be careful. Company response below was terrible. At 7 in the morning the last thing a customer wants is a lecture from a manager saving McDonalds 3.00. I never got to ask her why don't you just substitute my coffee and let me pay the difference rather than over charging me 6.00. We'll she showed me and all the people in the drive through. How she can make every body late by pointing out your company hides important details at the bottom of the drive through menu board.

Frequently Asked Questions About McDonald's

What are the business hours for McDonald's at 9150 Lawyers Rd, Mint Hill, NC?

McDonald's at 9150 Lawyers Rd, Mint Hill, NC is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.