Jimmy John's

4.5
155 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7014 Tutor St, Mint Hill, NC
28227, United States

Hours

Reviews

4.5
155 reviews
5 stars
122
4 stars
10
3 stars
8
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Ryan and Leo for their exceptional service.

Food Quality

Overall, customers enjoyed the fresh ingredients and delicious sandwiches, although some noted inconsistencies in portion sizes and preparation.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing to a positive dining experience.

Service Speed

While many reviews mentioned fast service, there were several complaints about slow service and order accuracy, particularly during busy times.

Ownership Issues

Some customers expressed dissatisfaction with the new ownership, citing a decline in service quality and issues with order fulfillment.
  • DV
    Daisha Vereen
    Jul 20, 2023
    5.0
    It was my first time eating from here I gained a lot of knowledge from Ryan and GiGi. They sale bread for 50cents a day old and they make their own ranch dressing. The dressing is amazing to dip your chips and or sandwich in. The bread is so amazing I like it better than any sandwich restaurant I’ve been to so far! The restrooms are clean and the store is so very well kept and the music was jammin! I got a Giant 16” and cut it into 3’s I usually eat my sandwich throughout the day! Did I mention they also have their own branded chips! Amaze balls right I know anywho go eat here!
  • CN
    Chris Nilsen
    Nov 17, 2021
    5.0
    Excellent service!
  • RN
    Robert Nunez
    Nov 8, 2021
    5.0
    Great place! Clean, friendly and fast.
  • LG
    Linda Graham
    Oct 14, 2021
    5.0
    This Jimmy John's is awesome!! The staff is fast friendly and professional!! The establishment is clean and well kept!!