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Dunkin'

3.6
(453 reviews)

Business Details

(704) 545-7480
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mint Hill, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7001 Matthews Mint Hill Rd, Mint Hill, NC
28227, United States

Hours

Reviews

3.6
453 reviews
5 stars
195
4 stars
88
3 stars
55
2 stars
31
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unprofessional service from staff, particularly during busy hours.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparations.

Product Availability

Several reviews mentioned frequent shortages of popular items, such as specific donuts and breakfast sandwiches, leading to customer dissatisfaction.

Speed of Service

Customers consistently noted slow service, especially in the drive-thru, with long wait times reported.

Quality of Food

While some customers enjoyed the coffee and donuts, others complained about food quality, including burnt items and inconsistent drink preparation.
  • KR
    Kelly Robinson
    Feb 21, 2026
    1.0
    Hard to mess up donuts coffee and ice cream. Lady cleaning the floors and came to scoop my ice cream without changing gloves. Seemed offended when I ask. Hate to know what happens coming through the drive thru.
  • SS
    SORANGEL SERRANO
    Jan 30, 2026
    5.0
    Siempre voy por mi café y obtengo un rico resultado. Gracias.
  • ME
    Megan Eliza
    Jan 11, 2026
    5.0
    Early morning, no idea what im doing or what to order. Stella made it not only so easy but so awesome! She was so helpful and made my drink so well!
  • LC
    Latisha Coles
    Jan 8, 2026
    1.0
    Disappointing experience at this location. A $6 meal was clearly advertised on the drive-thru menu board, but when I tried to order it, I was told the promotion was outdated and would not be honored—even though it was still displayed and not marked as expired. When I asked to speak to a manager, I was told I already was, and another employee then told me to “go ahead and leave.” Poor customer service and misleading advertising. This situation could have been handled much more professionally.
  • EB
    Emma Bond
    Jan 1, 2026
    1.0
    Count yall days! (Saniya) was so rude *needs to be fired.* Cussed me out!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mint Hill, NC?

Dunkin' is open from 5:30 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

Does this Dunkin' location offer delivery or curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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