Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of staff and organization.
Food Quality
Numerous reviews highlighted inconsistent food quality, with complaints about old, cold, or improperly cooked items, leading to dissatisfaction.
Management Concerns
Several customers noted issues with management, including unprofessional behavior, lack of oversight, and inadequate responses to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that certain food items were enjoyable.
RG
Raymond Gaddis
5 days ago
1.0
So I went there in the automated system did take my order and then remained silent for another at least two to three minutes then somebody comes on the microphone and takes my order barely audible we pull up to the window not knowing what the price is yet and barely ought to believe he tells us it's $21 we do pay he gives us change we wait another 2 minutes then he tells us to pull up without explaining why we sit there pulled up for another at least 5 minutes I shut the vehicle off the car behind me pulled up and went to the right of me and also he's waiting after more than 5 minutes I got out of my vehicle went into the Bojangles there's a person asleep at one of the tables the places are mess I go to the counter The guy looks at me like what what do you want didn't ask me anything I simply said Where's my food he said we're waiting I said okay on what he said we told you that's why you pulled up and I said you didn't tell me why he said oh we're waiting on fries and I said that would have been nice to know and he said that's what we're waiting on worse customer service I've ever experienced and Bojangles does not rank high it's right up there where Burger King but this was ridiculous
AR
AQesha Ritzie
Dec 28, 2025
1.0
I’ve never received food out of the drive thru window… we always have to pull into a spot and get our food 20min later and there is no one here.
VF
Viviana Flores
Oct 14, 2025
1.0
Not sure what happened tonight, my family was missing fries and a side of mac and cheese, after we had already waited in the parking lot for our food to come out. Not to mention the one side of mac and cheese that we did get was dry and very old. My 5 year old niece told me that it tasted bad halfway through eating it and I took a look at her mac and cheese, needless to say it looked and tasted disgusting. Waste of money.
KE
Kourtnie Eller
Oct 3, 2025
1.0
Unless you want to wait 30 min for a biscuit and fries only for them to bring out the incorrect order id advise you to go to a different location. And you’d think after 30 minutes the food would be hot and fresh.. lol. Wrong. They had me pulled over to the side walk for 30 minutes.
They have you pull up to avoid their timer going off so corporate doesn’t contact them. Gives them an excuse to not deliver the food at a decent time and very unorganized as there are no designated spots to pull up at so they don’t know whose order goes to who.
I swear I could’ve gotten quicker service at a sit down restaurant with a server.
SG
Skip Goins
Sep 8, 2025
4.0
Just a typical fast food restaurant. Most sales go thru the drive thru. I come in for a light meal and tea with refills.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dining hours for Bojangles on weekdays?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Fridays.
Does Bojangles have a drive-through and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, extending until 11:00 PM on Fridays and Saturdays, and 6:00 AM to 10:00 PM on Sundays.
Can I order Bojangles food through a mobile app?
Yes, you can order through the Bojangles app available on both Apple App Store and Google Play Store.
What payment methods does Bojangles accept?
Bojangles accepts Cash, Mastercard, Travelers Cheque, and Visa as payment options.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Is the Bojangles location at 9075 Lawyers Rd family-friendly?
Yes, this Bojangles location welcomes families and offers a children's menu.
What nearby fast food restaurants are close to Bojangles?
Nearby fast food options include KFC, Taco Bell, McDonald's, and Arby's, making it convenient for variety dining options in the Mint Hill area.
Are there any nearby fitness or recreation venues to Bojangles?
Yes, Workout Anytime Mint Hill gym and Urban Air Trampoline and Adventure Park are nearby, great places to visit before or after a meal.
What essential services are located near Bojangles?
Nearby you will find Rite Aid pharmacy, Wells Fargo Bank, and multiple gas stations such as Exxon and Shell, adding convenience to your visit.