Arby's

3.7
454 reviews
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Business Details

12936 Albemarle Road, Mint Hill, NC
28227, United States
(704) 431-2421
http://www.arbys.com/locations/us/nc/mint-hill/12936-albemarle-road/store-8718
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
12936 Albemarle Road, Mint Hill, NC
28227, United States

Hours

Reviews

3.7
454 reviews
5 stars
209
4 stars
86
3 stars
51
2 stars
29
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Cleanliness

Some customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Positive Experiences

Despite the negatives, there were several positive mentions of good food, friendly staff, and quick service at times.
  • JR
    Jeremy R
    2 days ago
    5.0
    Great, friendly staff and good food!
  • SG
    Sanford Gabriel
    Nov 19, 2025
    4.0
    All your restaurants need to be to give a senior citizen a discount not just 2 or 3 in Charlotte all of them need to be to give a senior citizen discount
  • CC
    curt cannaday
    Nov 2, 2025
    1.0
    I'll never go back there again! They are slow it took 20 minutes to get my two sandwiches and one fry. It only had one piece of bacon on each sandwich and I was charged 70 cents more for one sandwich because I just had them to put Swiss cheese instead of American cheese on it, I ask the guy why did he charge me for swapping out the cheese he said he couldn't do anything about it because that's the way the machine is set up. That is total BS!!!!!!!! I will never go back to Arby's!
  • DS
    David Scharven
    Sep 1, 2025
    3.0
    I don't know if it was a mistake, or if Arby's has starting putting bbq sauce on their roast beef sandwiches, but I did not like that, and hope it was just an accident. The mozzarella sticks were good. The guy who took my order in the drive thru was rather curt, but my food came out quickly, which was a plus.
  • BG
    Brendan Greene
    Aug 31, 2025
    2.0
    Drive thru is struggling!! 20 min and there was only 4 cars in front of us
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