Papa Johns Pizza

3.2
142 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Mills River, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mills River pizza for any occasion. Call us for pizza delivery in Mills River or stop by 3338 BOYLSTON HIGHWAY for carryout to order the best pizza in Mills River, along with breadsticks, wings, and more!

Location

Papa Johns Pizza
3338 BOYLSTON HIGHWAY, Mills River, NC
28759, United States

Hours

Reviews

3.2
142 reviews
5 stars
69
4 stars
10
3 stars
2
2 stars
4
1 star
57

What are people saying?

AI-generated from recent customer reviews

Quality Issues

Numerous customers reported problems with pizza quality, including undercooked pizzas, missing toppings, and incorrect orders.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.

Delivery Problems

Many customers experienced long wait times for delivery, with some orders taking over two hours to arrive.

Inconsistency

Frequent complaints about inconsistency in food quality and service, with some customers having great experiences while others had terrible ones.

Cleanliness and Environment

Some reviews noted cleanliness and a pleasant atmosphere, while others pointed out unsanitary practices among staff.
  • JB
    James Ball
    Sep 30, 2025
    4.0
    Convenient and good
  • RS
    Ryan Stimpert
    Sep 26, 2025
    2.0
    We quit going to this Papa Johns over a year ago because the quality was POOR, there were numerous times where toppings were non existent even though we paid for them and if you didn't order extra cheese you frequently ran the risk of cheese not covering the entire pizza. We've been EXTREMELY happy with Hunt Brothers pizza in the Marathon gas station next to the Asheville airport. Since it's been over a year we thought we'd try Papa Johns again, ordered double cheese to be safe. The family member that picked up the pizza was in a hurry and forgot to check the pizza before leaving. Once opened at home I couldn't believe it, even if we had NOT ordered double cheese I still would've taken it back. Drove 10in back to the store and yes they refunded and weren't rude, but I certainly didn't get an apology. The pizza was unedible unless you prefer pizza with no cheese, it was bad, they asked if I wanted the pizza after the refund and I said no, I wouldn't have drove the 10 min back to the store at 8pm at night if I could have ate it, for almost $15 it was pathetic! Point is, the 3.3 out of 5 rating is above the 2 stars I gave it, but in the totality of things, obviously this isn't something ownership and management are that concerned with since it's been occurring at this Papa John for at least 2 yrs with our experience. Once more competition is built in Mills River this place will HAVE to change, right now they don't have to and obviously ownership is taking advantage of that. Save yourself the hassle and money and just go to Hunt Brothers, they do NOT cheat you on toppings and you NEVER have to ask for extra cheese as they give you ample regular cheese. Large pizza there is $12.99 no matter one topping or 10 toppings, GREAT TASTE!
  • BM
    Beatriz MCC
    Sep 10, 2025
    5.0
    I’m not sure why this location has so many bad reviews—my experience here has always been pleasant. The staff is attentive, friendly, and the orders come out fairly quickly. Really nice young people working here, and it’s great to see such good customer service.
  • TF
    Timothy Folse
    Jun 7, 2021
    5.0
    Great people that work there great food always friendly staff my go to place

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours at Papa Johns Pizza in Mills River?

Papa Johns Pizza offers delivery from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Can I order takeout from Papa Johns Pizza in Mills River, and what are the hours?

Yes, takeout is available daily from 10:45 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.