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Bojangles

3.6
(827 reviews)

Business Details

(828) 891-6300

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3575 Boylston Highway, Mills River, NC
28759, United States

Hours

Reviews

3.6
827 reviews
5 stars
350
4 stars
180
3 stars
89
2 stars
63
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or poorly prepared items, including undercooked chicken and incorrect orders.

Management Issues

Several reviews highlighted poor management and staffing problems, indicating a lack of coordination and training among employees.

AI Ordering Problems

The AI system used for drive-thru orders received significant criticism for being inefficient and causing order errors.
  • ER
    Elizabeth Rockwood
    Feb 26, 2026
    5.0
    The staff are so sweet and awesome
  • MG
    Miri Gregory
    Feb 26, 2026
    5.0
    I love this Bojangles! The staff is always friendly, and the food always tastes fresh compared to other places. I could live off of the Chicken Sandwiches! And the Bo-berry Biscuits rock!
  • BC
    Billy Carroll
    Feb 11, 2026
    5.0
    I have definitely left some bad reviews of places in my lifetime but not this time. Was it slow service yes. However the manager Sal and his coworkers were making the most of a short staffed situation. Attitudes were good and food was good. To the local Bojangles franchise owner. The folks that are actually showing up to work deserve a raise. They could easily walk out and work somewhere that is fully staffed but they are making you money.
  • FM
    fernando antonio romero medina
    Feb 10, 2026
    1.0
    That new brother, what the hell? If you don't want to work, don't work. Tuesday, February 19, 10 pm
  • EC
    Eva C
    Jan 21, 2026
    1.0
    The counter girl taking orders has NO business handling customers. She was SO RIDE. Angry at the world type attitude. She have not greeting and since it was my first ever visit I asked what Bojangles sauce is, here response was "I don't know.". Three times! Then she rudely said "I don't know! I don't eat the food here!" Zero attempt was made to ask another employee, ask a manager or even offer for me to try it and if I don't like then I can ask for another sauce. When I finished ordering she just stood there looking annoyed. I had to ask if I get a receipt to which she rudely nodded her head to the right and said "you get it down there!". As if I was supposed to automatically know. I had told her it was my first visit. The girl down the line also told me she didn't know what Bojangles sauce was, saying she'd never had it BUT she did still try to explain what others had told her about it. That was helpful. Ate some tenders that were OK, hard to mess that up. The surprise and BEST part of the whole experience was the biscuit! It was hot, so soft and yummy. Sadly after this experience though even the biscuit isn't enough to make me want to go back to a Bojangles.

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles in Mills River, NC?

Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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