Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported extremely long wait times, poor service, and staff shortages, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and overall incompetence in fulfilling requests.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the meals while others complained about cold, stale, or poorly prepared food.
Staff Performance
Several reviews praised individual employees for their hard work and friendliness, contrasting with complaints about overall staff behavior and management.
Management Concerns
Customers expressed dissatisfaction with management practices, citing a lack of oversight and poor training for employees.
ZH
Zachary Hall
2 days ago
1.0
I was waiting for about 10-15 minutes. And whenever the rude young lady came to serve me I ordered my food and her response was, idk can you…. Then looked at me for about 30 seconds. That’s when I left because I felt disrespected and like she would spit in my food.
She had short hair small and no older than 20 years old. If I’m her boss I would not allow that behavior.
LT
Laura Trommer
5 days ago
1.0
Orders are always incorrect, staff is hit or miss, drive through orders take a long time to process, and the AI that takes your order at the drive through is a mess. Don’t attempt to make modifications to anything.
CU
Carlos Antonio Uribe
Nov 17, 2025
1.0
Bad service. Takes 25 to 30 minutes to get a small order.
Sometimes they do not have chicken.
Sometimes they give you old dried up chicken ... can't deal with it anymore. Had to leave a review. It's not the restaurant. It's the management
MH
Michele Henson
Nov 8, 2025
1.0
I ordered a biscuit and gravy. Thats all. I was asked to pull forward as they were waiting on biscuits to cook. 6 mins. I waited nearly 30 mins before I called and asked what was going on. The manager said they didnt know I was sitting out there. I asked for my money back. Little over 3 bucks. Was told they could bring my food but no refund. I insisted on a refund. Was then told the general manager would be there this afternoon. I could call back. The manager told me...its not my fault we had to wait on biscuits to cook. Actually it is your fault. You forget you have customers and you don't monitor your inventory. How can you not know your getting low on the a main ingredient? What a joke. Plus their sanitary rating was a 94. Yeah..I know why. The manager forgets to clean ! After asking what time to call back I was told I cant tell you that. I knew I was dealing with a under qualified manager. I would have offered the food and said let me get your name and number when the district manager gets here I will ask him to refund you. Thats professional!
GG
Giovanni Gamez
Nov 1, 2025
1.0
Waited 10 minutes five cars behind me. We all drove off. They sent the AI voice to. We’re getting you an employee so that they wouldn’t take the orders drove around. Seem like the employees were overwhelmed. Only two people inside. Sitting Down. This really doesn’t fall on the employees. They’re probably doing their job. This is poor management, not having enough people to work, and they expect one to two people to run the whole thing. This is sad. This is The seven time I’ve came here and the seventh time I’ve had to drive off with not being able to order seven times is a lot Bojangles Reading the reviews. You guys need to step it up.
What are the operating hours of Bojangles in Mills River, NC?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Does Bojangles offer dine-in, takeout, and delivery options?
Yes, Bojangles offers dine-in, takeout, and delivery services to accommodate different customer preferences.
Can I use the Bojangles mobile app to place an order?
Yes, you can place orders using the Bojangles app available on both iOS and Android platforms.
What payment methods are accepted at Bojangles Mills River?
Bojangles accepts cash, Mastercard, Travelers Check, and Visa as payment options.
Is there a drive-through available at this Bojangles location?
Yes, Bojangles Mills River has a drive-through service for convenient ordering.
Is Bojangles family-friendly and suitable for children?
Yes, Bojangles welcomes families and offers a children’s menu.
What nearby coffee shops can I visit before or after dining at Bojangles?
Nearby coffee spots include Trail Marker Coffee Co. and Starbucks, perfect for grabbing a coffee or smoothie before or after your meal at Bojangles.
Are there any automotive services close to Bojangles Mills River?
Yes. Nearby automotive services include Genuine American Iron, Castrol Premium Lube Express, Valvoline Instant Oil Change, Mills River Citgo Quik Lube, and TD Customs for repairs and maintenance.
What grocery or retail options are available near Bojangles for additional shopping needs?
Ingles, Ace Hardware Mills River, and Coinstar are nearby retail options where you can shop for groceries, hardware supplies, or access services.