Bojangles

3.6
811 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3575 Boylston Highway, Mills River, NC
28759, United States

Hours

Reviews

3.6
811 reviews
5 stars
339
4 stars
180
3 stars
88
2 stars
63
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, poor service, and staff shortages, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and overall incompetence in fulfilling requests.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the meals while others complained about cold, stale, or poorly prepared food.

Staff Performance

Several reviews praised individual employees for their hard work and friendliness, contrasting with complaints about overall staff behavior and management.

Management Concerns

Customers expressed dissatisfaction with management practices, citing a lack of oversight and poor training for employees.
  • ZH
    Zachary Hall
    2 days ago
    1.0
    I was waiting for about 10-15 minutes. And whenever the rude young lady came to serve me I ordered my food and her response was, idk can you…. Then looked at me for about 30 seconds. That’s when I left because I felt disrespected and like she would spit in my food. She had short hair small and no older than 20 years old. If I’m her boss I would not allow that behavior.
  • LT
    Laura Trommer
    5 days ago
    1.0
    Orders are always incorrect, staff is hit or miss, drive through orders take a long time to process, and the AI that takes your order at the drive through is a mess. Don’t attempt to make modifications to anything.
  • CU
    Carlos Antonio Uribe
    Nov 17, 2025
    1.0
    Bad service. Takes 25 to 30 minutes to get a small order. Sometimes they do not have chicken. Sometimes they give you old dried up chicken ... can't deal with it anymore. Had to leave a review. It's not the restaurant. It's the management
  • MH
    Michele Henson
    Nov 8, 2025
    1.0
    I ordered a biscuit and gravy. Thats all. I was asked to pull forward as they were waiting on biscuits to cook. 6 mins. I waited nearly 30 mins before I called and asked what was going on. The manager said they didnt know I was sitting out there. I asked for my money back. Little over 3 bucks. Was told they could bring my food but no refund. I insisted on a refund. Was then told the general manager would be there this afternoon. I could call back. The manager told me...its not my fault we had to wait on biscuits to cook. Actually it is your fault. You forget you have customers and you don't monitor your inventory. How can you not know your getting low on the a main ingredient? What a joke. Plus their sanitary rating was a 94. Yeah..I know why. The manager forgets to clean ! After asking what time to call back I was told I cant tell you that. I knew I was dealing with a under qualified manager. I would have offered the food and said let me get your name and number when the district manager gets here I will ask him to refund you. Thats professional!
  • GG
    Giovanni Gamez
    Nov 1, 2025
    1.0
    Waited 10 minutes five cars behind me. We all drove off. They sent the AI voice to. We’re getting you an employee so that they wouldn’t take the orders drove around. Seem like the employees were overwhelmed. Only two people inside. Sitting Down. This really doesn’t fall on the employees. They’re probably doing their job. This is poor management, not having enough people to work, and they expect one to two people to run the whole thing. This is sad. This is The seven time I’ve came here and the seventh time I’ve had to drive off with not being able to order seven times is a lot Bojangles Reading the reviews. You guys need to step it up.

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles in Mills River, NC?

Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.