McDonald's

3.3
1936 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1342 Trollingwood Rd, Mebane, NC
27302, United States

Hours

Reviews

3.3
1,936 reviews
5 stars
614
4 stars
410
3 stars
315
2 stars
178
1 star
419

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned that the food was often served cold or not fresh, with complaints about the quality of specific items.

Cleanliness

While some customers appreciated cleanliness, others reported dirty tables and unsanitary conditions.
  • JJ
    Jugz
    Jan 5, 2026
    1.0
    Stood at the registers for a while did not get service. I was about to holler to the back and ask if anyone was going to help me when I noticed who presume to be the manager?Pick up a box off the floor and toss it back in where the kids' meals are. I decided not to eat there.
  • YY
    Yordoom
    Jan 3, 2026
    1.0
    Waited almost 20 mins on a double cheeseburger to go, inside order.. Ticket 892. Staff either doesn't know what they are doing or doesn't care. Should have gone to Hardee's across the bridge..
  • DA
    Donna A.
    Jan 3, 2026
    1.0
    HORRIBLE!! I ordered my lunch 10 min before my 30 min lunch break on the mobile app...my lunch break is over and still havent gotten my order...only 1 customer in the store other than myself..instead, I got a nasty attitude, back to work still hungry, and it only costed me $15 . How can someone work in customer service and dislike customers? Never again!!
  • JG
    John G
    Dec 25, 2025
    5.0
    Stopped in Christmas morning for breakfast. I have say the food and service was probably one of the best McDonalds experiences I’ve ever had. Food was hot and fresh.
  • TD
    Terry P Dennison
    Dec 18, 2025
    1.0
    15 minutes in a drive through with only 2 cars ahead of me. Asked twice if I’m using the app, then finished the order with horrible attitude. “Is that all? iight pull around. Can you give me my total? Well if it ain’t come up on the screen then I don’t know”…. Worst customer service I’ve ever gotten. Also I ordered a Mc double but they gave me a double with extra pickles and they rung up a cheese burger with no pickles. Also workers standing around on their phones and not moving with any sort of urgency. Handed me my food and did not say thank you or anything. Just handed the food and closed the window. Is this how nc Donald’s operates now?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1342 Trollingwood Rd in Mebane, NC?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services around the clock?

Yes, delivery is available 24/7 at this McDonald's location.