Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Matthews off Windsor Crossing Drive and East Independence Blvd and across the street from Comfort Inn.
on 5/2/26 my wife and I went to this establishment. I ordered the half rack of ribs
Potatoes and asparagus . The ribs were good. But soon after I had a severe reaction to what was later explained to be pepper. The owner named Ms Meg responded quickly to my table to assist me, she brought me a cold compress. a few minutes later I started to feel better. My lips and stomach were on fire. I have experienced a reaction like this beforea. I have had the ribs before at this establishment and other locations, but nothing like this. The owner stated that the cook used 75% pepper in the dry rub. Honestly and this is my opinion. If they use this much pepper in the rub and the sauce, it should be brought to the customer's attention before hand. They can then decide if they are okay with that much pepper. I was uncomfortable the remainder of the evening. The next day I felt horrible. I had burning diarrhea and burning in my stomach. My wife was going to call 911 because she was truly worried about me. I appreciated Ms. Meg for what she tried to do to help me.
SC
Sejal Chappell
6 days ago
2.0
Prior to this incident, i always had a good experience getting take out at this location. However, the last time i went to this location my experience was so bad. I received a text my food was ready so, i parked waiting for an attendant to bring my food out. I sat in my car for over 10 minutes and no one came to bring me my order. I went inside to the take out area to find the server on her phone. She didn’t even notice that people were standing there waiting for their orders. I had to say hey is my order ready and my food had been sitting there getting cold. I left and called the restaurant to speak to a manager. When I spoke with the manager I was told that I would receive gift cards in the mail and gave her my home address. It has been over a week and I have not received anything. I live less than 10 minutes away from this location so, the gift cards were never sent. Very disappointed.
AA
Ashley
Apr 30, 2026
5.0
We came in for lunch today and had Warren as our waiter. He was absolutely amazing. So helpful and attentive and he was wonderful the whole time. Go see him, you won't be disappointed. Thanks Warren for your excellent service.
SV
Sergei Vilkov
Apr 21, 2026
5.0
Thank you for the service today. The waiter Mateo is the best. He served super politely. The most important thing he did and we really appreciated was that he was serving us he sat across from us instead of standing over the table. It was pleasant and professional. Thank you!
LB
L B
Apr 19, 2026
5.0
Jason was seated 5 tables at one time. Handled it like a pro!! You had 2 rather large tables come in at the same time. Very busy! Continually checking on just the two of us. He had 2 6top tables
2 4top and one 3top and us. The service was above and beyond. And also a tall young black gentleman brought out the food excellent attitude and telling everyone to enjoy the rest of their day. Just awesome teamwork 👏
I think she is the owner but maybe the manager. She even walked by to check on everyone! Great job guys!! Ty!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Matthews?
Outback Steakhouse Matthews is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse Matthews offer gluten-free menu options?
Yes, Outback Steakhouse recommends several gluten-free menu items. You can view their gluten-free menu online.
What types of payment options are accepted at Outback Steakhouse Matthews?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Does Outback Steakhouse Matthews have a happy hour?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Can I order delivery or pickup from Outback Steakhouse Matthews?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What is the dress code at Outback Steakhouse Matthews?
The dress code is casual.
Does Outback Steakhouse Matthews have a bar and serve alcoholic beverages?
Yes, there is a bar onsite and they serve liquor, cocktails, beer, and wine.
Where is Outback Steakhouse Matthews located?
Outback Steakhouse Matthews is located at 9623 East Independence Boulevard, Matthews, NC 28105, across the street from Comfort Inn.
Are there other dining options near Outback Steakhouse Matthews?
Yes, nearby restaurants include Monterrey Mexican Restaurant, Chen-Fu Chinese Fast Food, Tres Amigos, Azteca Mexican Restaurants, McDonald's, Showmars Matthews, Applebee's Grill + Bar, and Captain D's.
What nearby places can I visit before or after dining at Outback Steakhouse Matthews?
Nearby you can visit Comfort Inn Matthews for accommodation, Le Nails for beauty services, Plato's Closet for clothing shopping, and Chugar Frappe Matthews for ice cream and smoothies.
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