CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Matthews is here with warmth and welcome. Panera Bread. Food as it should be.
Customers consistently praised the friendly and attentive service from staff, with specific mentions of managers going above and beyond.
Food Quality
The food received positive feedback for being delicious and fresh, although some customers noted inconsistencies in portion sizes and preparation.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area, with reports of dirty tables and a need for more frequent cleaning.
Customer Experience
While many customers had positive experiences, there were notable complaints about poor management responses and negative interactions with staff.
Value for Money
Customers expressed mixed feelings about pricing, with some feeling the food was worth the cost while others found it overpriced.
AM
Arlene Marshall
4 days ago
5.0
Best sandwich around. I'll definitely recommend this place over any other. Joe is outstanding manager who cares about his customers. Thank you guys for making my day better
CS
Camille Sockwell
5 days ago
5.0
Got my sip club drink
AW
AshleyNicole's World
Nov 13, 2025
5.0
Thank You JAYDA for making our dinner Fresh !! I love how you asked me if you could remake our sandwiches FRESH !! That was very thoughtful of you. ALSO you offered me a free large drink for the extra wait. Your customer service and friendlyness is the reason we will be back. We need more people like you in the food industry. Compassion for what you do. Handling food with care. Excellent Professionalism!
GP
gabriel pontes
Oct 12, 2025
5.0
Great service. Staff is the best at THIS Panera and show it EVERY TIME.
NUFF SAID.
CW
Chandra Williams
Oct 10, 2025
5.0
Food was served piping hot just the way I like it. They were very nice and attentive.
Does Panera Bread in Matthews accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Matthews?
Panera Bread is open Monday to Thursday and Sunday from 7:00 AM to 9:00 PM, and on Friday and Saturday from 6:00 AM to 9:00 PM.
Does Panera Bread Matthews offer delivery and pickup services?
Yes, they offer dine-in, pick-up, and delivery services, but no drive-thru or curbside pickup.
What payment methods are accepted at Panera Bread Matthews?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order online or use a mobile app for Panera Bread Matthews?
Yes, you can order online for rapid pick-up or delivery through the Panera Bread website or use their iOS app available in the Apple App Store.
What types of meals does Panera Bread Matthews serve?
They serve breakfast, lunch, brunch, and dinner.
What specialities or popular menu items can I find at Panera Bread Matthews?
Specialities include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
Are there any nearby places I can visit before or after dining at Panera Bread Matthews?
Yes, nearby you can visit The Vitamin Shoppe for health supplements, Chipotle Mexican Grill for Mexican dishes, and Nothing Bundt Cakes for desserts and smoothies.
Where can I get health and wellness products near Panera Bread Matthews?
You can visit GNC Live Well and The Vitamin Shoppe, both located nearby, for vitamins and supplements.
Are there financial services near Panera Bread Matthews?
Yes, nearby financial service locations include Fifth Third Bank, State Employees' Credit Union, and Local Government Fed CU.