Panera Bread

4.2
1203 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Matthews is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1904 Matthews Township Parkway, Matthews, NC
28105, United States

Hours

Reviews

4.2
1,203 reviews
5 stars
681
4 stars
287
3 stars
94
2 stars
46
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service from staff, with specific mentions of managers going above and beyond.

Food Quality

The food received positive feedback for being delicious and fresh, although some customers noted inconsistencies in portion sizes and preparation.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area, with reports of dirty tables and a need for more frequent cleaning.

Customer Experience

While many customers had positive experiences, there were notable complaints about poor management responses and negative interactions with staff.

Value for Money

Customers expressed mixed feelings about pricing, with some feeling the food was worth the cost while others found it overpriced.
  • AM
    Arlene Marshall
    4 days ago
    5.0
    Best sandwich around. I'll definitely recommend this place over any other. Joe is outstanding manager who cares about his customers. Thank you guys for making my day better
  • CS
    Camille Sockwell
    5 days ago
    5.0
    Got my sip club drink
  • AW
    AshleyNicole's World
    Nov 13, 2025
    5.0
    Thank You JAYDA for making our dinner Fresh !! I love how you asked me if you could remake our sandwiches FRESH !! That was very thoughtful of you. ALSO you offered me a free large drink for the extra wait. Your customer service and friendlyness is the reason we will be back. We need more people like you in the food industry. Compassion for what you do. Handling food with care. Excellent Professionalism!
  • GP
    gabriel pontes
    Oct 12, 2025
    5.0
    Great service. Staff is the best at THIS Panera and show it EVERY TIME. NUFF SAID.
  • CW
    Chandra Williams
    Oct 10, 2025
    5.0
    Food was served piping hot just the way I like it. They were very nice and attentive.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Matthews accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in Matthews?

Panera Bread is open Monday to Thursday and Sunday from 7:00 AM to 9:00 PM, and on Friday and Saturday from 6:00 AM to 9:00 PM.