Brand Certified
Outback Steakhouse
4.2(2341 reviews)
Certified by Outback Steakhouse • Mar 01, 2026
Business Details
9623 East Independence Boulevard, Matthews, NC
28105, United States
Certified by Outback Steakhouse • Mar 01, 2026
(704) 845-2222
Certified by Outback Steakhouse • Mar 01, 2026
https://locations.outback.com/north-carolina/matthews/9623-east-independence-boulevard
Certified by Outback Steakhouse • Mar 01, 2026
About
Certified by Outback Steakhouse • Mar 01, 2026
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Matthews off Windsor Crossing Drive and East Independence Blvd and across the street from Comfort Inn.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Certified by Outback Steakhouse • Mar 01, 2026
Outback Steakhouse
9623 East Independence Boulevard, Matthews, NC
28105, United States
Hours
Certified by Outback Steakhouse • Mar 01, 2026
Reviews
4.2
2,341 reviews
5 stars
1,415
4 stars
399
3 stars
204
2 stars
115
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service and long wait times, particularly during busy periods or when the restaurant was understaffed.
Food Quality
There were numerous complaints about food quality, including overcooked steaks, missing items, and unsatisfactory appetizers.
Positive Staff Interactions
Several reviews highlighted excellent service from specific staff members, with customers praising their attentiveness and friendliness.
Mixed Experiences
While some customers enjoyed their meals and had positive experiences, others expressed disappointment, indicating inconsistency in food and service quality.
- CWCrystal Westbrooks5 days ago4.0I ordered a carry out. The food was good but I bet it would have been a lot better if the warm dishes that I ordered were warm or even hot for that matter. I ordered two blue cheese pecan chopped salads. They were amazing! I also ordered three orders of Alice Springs quesadillas, one without bacon. I would have appreciated it if the one with no bacon was marked. Instead I had to pick through the three to find it. In my order was also a bowl of soup that was lukewarm. Nothing like a bowl of lukewarm soup... yes, that was sarcastic 🙄
- TWTyshawn WrightFeb 22, 20265.0Whoever y’all have on the grill today 02/22/2026 at about 1 PM. DID THAT THING!!! I got a bone in ribeye and it was the best steak I’ve had from outback in a while. Definitely the best I’ve ever had from this location.
- DCDebbie CushmanFeb 20, 20265.0The food was outstanding. I had taken my mom out for valentine's day. It's hard to find a bartender that knows how to make a long Island ice tea. This bartender was excellent.
- CJC.E. JohnsonFeb 13, 20265.0A great friendly place to eat. The service and food were outstanding. I will be back. This was my first time visiting this location.
- TMTabatha MclaughlinFeb 6, 20261.0I spent a lot of money for a ribeye steak dinner. Chilli was cold, the onion petals (I got as a side) were old. They were not fresh cooked at all. The steak was cooked correctly but really didn't have a lot of flavor. This was a very different experience in food quality than I've ever received at an Outback before and it may be an isolated incident. I will say it was at the end of the night which could easily explain the cold chili and old onion pedals. Still, I feel like was a total waste of money, I spent over $40 for this meal. I would have called the store the following day but was at hospital with a family member so this wasn't a priority.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Matthews?
Outback Steakhouse Matthews is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse Matthews offer gluten-free menu options?
Yes, Outback Steakhouse recommends several gluten-free menu items. You can view their gluten-free menu online.
What types of payment options are accepted at Outback Steakhouse Matthews?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Does Outback Steakhouse Matthews have a happy hour?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Can I order delivery or pickup from Outback Steakhouse Matthews?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What is the dress code at Outback Steakhouse Matthews?
The dress code is casual.
Does Outback Steakhouse Matthews have a bar and serve alcoholic beverages?
Yes, there is a bar onsite and they serve liquor, cocktails, beer, and wine.
Where is Outback Steakhouse Matthews located?
Outback Steakhouse Matthews is located at 9623 East Independence Boulevard, Matthews, NC 28105, across the street from Comfort Inn.
Are there other dining options near Outback Steakhouse Matthews?
Yes, nearby restaurants include Monterrey Mexican Restaurant, Chen-Fu Chinese Fast Food, Tres Amigos, Azteca Mexican Restaurants, McDonald's, Showmars Matthews, Applebee's Grill + Bar, and Captain D's.
What nearby places can I visit before or after dining at Outback Steakhouse Matthews?
Nearby you can visit Comfort Inn Matthews for accommodation, Le Nails for beauty services, Plato's Closet for clothing shopping, and Chugar Frappe Matthews for ice cream and smoothies.
Brand Certified Facts from Outback Steakhouse
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