Outback Steakhouse

4.2
2473 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Matthews off Windsor Crossing Drive and East Independence Blvd and across the street from Comfort Inn.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
9623 East Independence Boulevard, Matthews, NC
28105, United States

Hours

Reviews

4.2
2,473 reviews
5 stars
1,501
4 stars
431
3 stars
213
2 stars
120
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, highlighting specific staff members for their exceptional service.

Food Consistency

There were mixed reviews regarding food quality, with some praising the steaks while others reported issues with overcooking and lack of flavor.

Portion Sizes

Customers noted that portion sizes were generally acceptable, though some felt they were too large or inconsistent.

Atmosphere and Cleanliness

Feedback indicated a need for improvements in cleanliness and ambiance, with some customers mentioning dirty surroundings and a lack of upkeep.

Takeout Experience

Several reviews mentioned issues with takeout orders, including incorrect items and delays in service.
  • VG
    Victor Gagliano
    3 days ago
    5.0
    People were friendly. The food was great. Nice atmosphere.
  • LM
    LeRoy Moyer
    Nov 10, 2025
    5.0
    Today, my wife and I visited this location to enjoy a free meal for veterans. Outback is providing free meals to veterans on Monday and Tuesday. First, we were greeted with respect and warmth as we announced we both served and we wanted to eat lunch at their location today. There were a few options provided, my wife had the chicken and a baked potato and started her meal with potato soup. I had the coconut shrimp and mashed potato's. I started off with a cesar salad. After the meal they offered us a slice of cheesecake. They also provided us with a gift card to return later for a meal. What a wonderful meal they provided and the staff was warm and welcoming. The entire staff was great and so was the food!
  • AS
    Andres Santiago
    Nov 8, 2025
    4.0
    Buen lugar para ir a cenar acompañado de alguien o entre amigos!! Bien ambiente, buen servicio, buenos precios.
  • PR
    Patrick Register
    Oct 29, 2025
    5.0
    Aside from a couple of hiccups, we had a good experience. My wife and I went for dinner for her birthday. The service was good and prompt although it took longer than expected to get our entrees. My meal was as ordered and delicious although the asparagus that I ordered as a side was a very small portion of tiny yet tasty spears. However, my wife's steak was very overcooked (burnt). When we alerted our server to this, she told the manager about it who not only sent her a new steak cooked properly, but refunded the money for it on our check which to us was the right thing to do. 5 stars all around for good customer service and food quality that you would expect at Outback Steakhouse.
  • EP
    Elizabeth Pullen
    Oct 17, 2025
    5.0
    A week ago we ate at Outback in Matthews with our extended family. Cam gave us excellent service that evening, and it was the best service that I've experienced in many years. Part of our group got confused and went to the Outback in Pineville and was an hour late. As a result, we were there quite a long time. Cam came and checked on us regularly and gave us whatever we requested. I ordered my main course while some others ordered appetizers, then the full group ordered their meals when the last group came. My salmon was cooked perfectly and the others said that their steaks were all good. As a result of this courteous service, everyone had a relaxing and enjoyable time.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.