Brand Certified
McDonald's
3.5(1260 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
14522 Lawyers Rd, Matthews, NC
28104, United States
Certified by McDonald's • Mar 01, 2026
(704) 882-4182
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,260 reviews
5 stars
459
4 stars
294
3 stars
193
2 stars
94
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with many highlighting slow and inefficient drive-thru experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised fresh and hot meals.
Atmosphere
Negative feedback regarding the atmosphere, including reports of unprofessional behavior from staff and a lack of cleanliness.
Technology Issues
Customers experienced problems with the mobile app and kiosks, leading to order confusion and delays.
- TSTyler SherrillFeb 5, 20265.0There was a new guy on the front end being trained. He was very nice and the manager that was training him was EXTREMELY nice to the trainee when teaching him how to do different things while serving the customer. Kindness was nice to see! Food was great!
- BGB GJan 25, 20261.0What an unpleasant atmosphere. I wonder a terrible place to work! Yesterday morning before the storm around 8am I went for some coffee with my girlfriend and witnessed this crazy woman yelling so bad to a worker a young guy he was silenced taking it, whatever was the reason, yelling in that way to a worker is not acceptable! That woman has to go and yell at her house! What a horrible person. The restaurant was full of people we all saw it, ugh I will think twice to go…
- KMKent MargravesJan 17, 20261.0This store is fine for drive thru morning coffee only. Have ordered food only 3 times ever, and 3 terrible experiences (drive thru). Today, my burger took about 6 mins, all the onion and pickles were loose in the box (none on the sandwich) and the onions were cold / raw. The “end piece” or “stem” of a pickle was jammed into the bun, and the beef was luke warm. Also, drive thru service was just overall rude and very slow. Coffee = fine. Anything else = NO!
- AJArieal JonesJan 15, 20261.0If you go here at 5AM expecting them to be open.. they won’t be!! If you sit in the parking lot for 30 mins trying to practice patience thinking maybe they just need a little extra preparation time, that will be mistake #2 bc they still won’t be open!! Crazy.
- SSSMG Studio'sDec 23, 20255.0I dont usually do reviews but this is the mcdonalds in my work parking lot and we went and unfortunately my moms burger was wrong and she can be very touchy, Monte was amazing and very fast about fixing the issue and even offered her a small treat to make up for it and it made my moms night before work so much better. No other mcdonalds has been as understanding to us before but this was perfect
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 14522 Lawyers Rd, Matthews, NC?
McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the McDonald's here has a drive-thru available from 5:00 AM to midnight Monday through Thursday and Sunday, and it stays open until 1:00 AM on Friday and Saturday.
Can I get delivery from this McDonald's? If so, what are the delivery hours?
Delivery service is available daily from 6:00 AM to 11:30 PM.
What services are available for ordering at this McDonald's?
You can order through the McDonald's App available on iOS and Android, use curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I contact the McDonald's at 14522 Lawyers Rd, Matthews?
You can call them at +1 704-882-4182.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Stevens Mill Domino's, Subway, and Domino's Pizza, which provide additional choices for pizza and sandwiches.
What nearby places might be convenient to visit before or after dining at McDonald's?
Nearby places like CVS Pharmacy and The UPS Store can be convenient to visit for pharmacy needs or shipping services before or after your meal.
Are there other dining options around McDonald's if I want to try something different?
Yes, you can find Mexican cuisine at Taxco Mexican Grill and Carnitas Mexican Guanajuato Restaurant, as well as Chinese food at Best China nearby.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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