Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Matthews.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
1,882 reviews
5 stars
1,310
4 stars
255
3 stars
121
2 stars
57
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and lack of attention.
Product Availability
Frequent complaints about unavailability of advertised donuts and cold products despite the 'hot now' sign being on.
Cleanliness
Concerns raised about cleanliness and maintenance of the store, with reports of unsanitary conditions.
Order Accuracy
Multiple instances of incorrect orders and issues with fulfilling online pre-orders.
Atmosphere
Some customers noted a depressing atmosphere and unprofessional behavior from staff, while others enjoyed a friendly environment.
- KSkimmy Smith3 days ago5.0Thank you so much to the young lady who was working drive thru today around 7pm, I accidentally ordered a pick up at another krispy kreme and had no idea what to do but she helped me and had so much patience and took my order again.
- SDSteve DaviesNov 16, 20253.0Ok great donuts. But if you stop for the hot light on to get a fresh glazed...make double sure your getting hot donuts. Lady tried to pull one over on me to get rid of cold donuts. Me not knowing and never had them was happy about it when the lady upgraded my order to a free dozen donuts (so 2 dozen total) ....see said she did this because this batch that came out were small and didn't make me to complain. I thought that was nice. I saw were dump the donuts in the box over by the line. I took them out to the car to my girl and we all proceeded to enjoy a fresh pipping hot donut...nope they were cold as ice. My girl was like BIG NOPE...she had had the fresh donuts before and this was not acceptable. She took them back in told the lady nice try getting over on my man, but we want fresh hot ones. Lady knew exactly what she did. Didn't say a word, threw the cold ones in the trash and got my girl 2 dozen fresh ones...,.so don't fall for it like me! This experience aside...I will be back.,. especially if the hot light is on, because they are freaking delicious.
- AMArie MartinNov 14, 20255.0I came through the drive thru and a wonderful lady by the name of Temeka helped me .. great cashier and very helpful
- TATrey AnthonyNov 13, 20255.0Temeka is a very great employee she has a very positive attitude she goes above and beyond for me in my family we always come here because her spirit and attitude is everything I will continue to keep coming we need more people like her in this world
- KWKlique WalkerNov 9, 20255.0elphie or “ellie” did such an amazing job describing the menu to me and making me feel like more than just a costumer, her attitude was outstanding i will definitely come back and hope to see her next time!
Frequently Asked Questions About Krispy Kreme
What are the general opening hours for Krispy Kreme in Matthews?
Krispy Kreme Matthews is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
What are the drive-through hours at Krispy Kreme Matthews?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, extending to 11:00 PM on Fridays and Saturdays.
During what hours does Krispy Kreme offer delivery?
Delivery is available from 6:15 AM to 9:45 PM Sunday through Thursday, and until 10:45 PM on Fridays and Saturdays.
When can I pick up my order in-store at Krispy Kreme Matthews?
Pickup service is offered daily from 6:00 AM to 9:45 PM, extending to 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme Matthews have a drive-through option?
Yes, there is a drive-through available during operating hours, typically from 6:00 AM to 10:00 PM or later on weekends.
What types of payment does Krispy Kreme Matthews accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby dining options around Krispy Kreme Matthews?
Nearby dining options include IHOP, Pardon My Cheesesteak, BLU Beach Bar & Grill, and Hooters, ideal for casual meals before or after your visit.
Are there any nearby hotels or accommodations close to Krispy Kreme Matthews?
Yes, you can find nearby accommodations such as InTown Suites Extended Stay and Holiday Inn Express & Suites Charlotte Southeast - Matthews.
What car care services are available near Krispy Kreme Matthews?
Nearby you can find Zips Car Wash and mister car wash for vehicle cleaning and detailing services.
Does Krispy Kreme Matthews offer their menu and ordering online?
Yes, you can view the menu and place orders online via their official website and ordering portal.