Brand Certified
Krispy Kreme
4.3(1910 reviews)
Certified by Krispy Kreme • Mar 01, 2026
Business Details
9301 East Independence Blvd, Matthews, NC
28105, United States
Certified by Krispy Kreme • Mar 01, 2026
(704) 849-2331
Certified by Krispy Kreme • Mar 01, 2026
https://site.krispykreme.com/nc/matthews/9301-east-independence-blvd
Certified by Krispy Kreme • Mar 01, 2026
About
Certified by Krispy Kreme • Mar 01, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Matthews.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Mar 01, 2026
Hours
Certified by Krispy Kreme • Mar 01, 2026
Reviews
4.3
1,910 reviews
5 stars
1,328
4 stars
255
3 stars
124
2 stars
59
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude or unprofessional.
Product Availability
Many customers expressed frustration over the unavailability of specific donuts and the inconsistency of the 'hot now' sign, leading to disappointment.
Quality of Donuts
While some customers enjoyed fresh and delicious donuts, others reported receiving cold or stale donuts, impacting their overall experience.
Cleanliness and Atmosphere
Several reviews mentioned cleanliness issues and a lack of a welcoming atmosphere, with some locations described as depressing or poorly maintained.
- LPLisa Patton2 days ago1.0The lady at the drive through window attitude was nasty; she made the entire experience unpleasant. Her attitude was bad the moment we placed the order at the drive thru. The donuts wasn’t hot even though the hot light was on; I didn’t mention it. I was treated like I was an inconvenience. However the young man that had to bring my drinks to the car was pleasant and okay with having to come out twice. If you don’t want to work stay home; it’s plenty of people that do.
- HHHerbert Howard4 days ago5.0The service and employment are all great friendly staff.
- CPChelsea PitcockFeb 21, 20265.0Kedra made our night by going above and beyond. She even made sure to give us a little pup cup 🥰
- A陳譽齡Feb 19, 20265.0I had the best experience at Krispy Kreme this morning, thanks to God sent, Zae. He was very patient and went above and beyond to make sure I got the best value and experience. Thanks to him, my students will have great donuts today!
- DBDawn BeaverJan 23, 20261.0The past 2 times we have been there most recently today, we have had issues... Today's issue was the drive thru was broken. Told us via the intercom...about a month ago, we ordered chocolate donuts only to be told they were out of chocolate ..on a Sat. That's ok guess we just do not need donuts
Frequently Asked Questions About Krispy Kreme
What are the general opening hours for Krispy Kreme in Matthews?
Krispy Kreme Matthews is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
What are the drive-through hours at Krispy Kreme Matthews?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, extending to 11:00 PM on Fridays and Saturdays.
During what hours does Krispy Kreme offer delivery?
Delivery is available from 6:15 AM to 9:45 PM Sunday through Thursday, and until 10:45 PM on Fridays and Saturdays.
When can I pick up my order in-store at Krispy Kreme Matthews?
Pickup service is offered daily from 6:00 AM to 9:45 PM, extending to 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme Matthews have a drive-through option?
Yes, there is a drive-through available during operating hours, typically from 6:00 AM to 10:00 PM or later on weekends.
What types of payment does Krispy Kreme Matthews accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby dining options around Krispy Kreme Matthews?
Nearby dining options include IHOP, Pardon My Cheesesteak, BLU Beach Bar & Grill, and Hooters, ideal for casual meals before or after your visit.
Are there any nearby hotels or accommodations close to Krispy Kreme Matthews?
Yes, you can find nearby accommodations such as InTown Suites Extended Stay and Holiday Inn Express & Suites Charlotte Southeast - Matthews.
What car care services are available near Krispy Kreme Matthews?
Nearby you can find Zips Car Wash and mister car wash for vehicle cleaning and detailing services.
Does Krispy Kreme Matthews offer their menu and ordering online?
Yes, you can view the menu and place orders online via their official website and ordering portal.
Brand Certified Facts from Krispy Kreme
Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website