Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Matthews.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
1,898 reviews
5 stars
1,319
4 stars
255
3 stars
124
2 stars
59
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude or unprofessional.
Product Quality
Many customers enjoyed the fresh and delicious donuts, but there were numerous complaints about receiving cold donuts despite the 'hot now' sign being on.
Order Fulfillment
Several reviews highlighted issues with incorrect orders and lack of available products, leading to customer dissatisfaction.
Cleanliness and Environment
Some customers noted that the store appeared unclean and poorly managed, affecting their overall experience.
Parking and Accessibility
Parking was frequently mentioned as a problem, with customers expressing frustration over limited spaces.
- RRRem RDec 30, 20252.0When you run into the Karen of the donut world...and she tells you there out of donuts.
- KEK'Anne EdgeDec 20, 20255.0Service was good. Donuts-delicious. Parking-not great. Drive-thru was down also. They do not offer law enforcement discounts either.
- JAJake AllredDec 12, 20251.0Forgot they dont have maple bars. Disappointed.
- ZPZach ParrottDec 7, 20253.0Great but they didn't have the biscoff or the Oreo donuts that's the main reason we went and the donuts we did get were cold
- CCCobeyDec 7, 20255.0We had such a fantastic experience at Krispy Kreme! We stopped in to celebrate my kids’ good grades, and the staff was absolutely wonderful. They happily gave each of my kids six donuts for having A’s, and they didn’t mind at all as my three little ones ran around taking pictures with the classic KK hats. The donuts were incredible—hot, fresh, and impossible to resist. I definitely ate too many! Highly recommend the chocolate iced holiday donut and the custard-filled chocolate iced donut (my two favorites). I haven’t tried their coffee yet, but it smelled amazing. This is truly a great location for a quick family treat. We love watching the donut-making machine while we eat. Such a fun and delicious outing every time! 🍩❤️
Frequently Asked Questions About Krispy Kreme
What are the general opening hours for Krispy Kreme in Matthews?
Krispy Kreme Matthews is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
What are the drive-through hours at Krispy Kreme Matthews?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, extending to 11:00 PM on Fridays and Saturdays.
During what hours does Krispy Kreme offer delivery?
Delivery is available from 6:15 AM to 9:45 PM Sunday through Thursday, and until 10:45 PM on Fridays and Saturdays.
When can I pick up my order in-store at Krispy Kreme Matthews?
Pickup service is offered daily from 6:00 AM to 9:45 PM, extending to 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme Matthews have a drive-through option?
Yes, there is a drive-through available during operating hours, typically from 6:00 AM to 10:00 PM or later on weekends.
What types of payment does Krispy Kreme Matthews accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby dining options around Krispy Kreme Matthews?
Nearby dining options include IHOP, Pardon My Cheesesteak, BLU Beach Bar & Grill, and Hooters, ideal for casual meals before or after your visit.
Are there any nearby hotels or accommodations close to Krispy Kreme Matthews?
Yes, you can find nearby accommodations such as InTown Suites Extended Stay and Holiday Inn Express & Suites Charlotte Southeast - Matthews.
What car care services are available near Krispy Kreme Matthews?
Nearby you can find Zips Car Wash and mister car wash for vehicle cleaning and detailing services.
Does Krispy Kreme Matthews offer their menu and ordering online?
Yes, you can view the menu and place orders online via their official website and ordering portal.