Location.com logo
Brand Certified

Jimmy John's

3.9
(216 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

2233 Matthews Township Pkwy, Matthews, NC
28105, United States
(704) 847-4007
https://locations.jimmyjohns.com/nc/matthews/sandwiches-1124.html

About

Sandwich Restaurant

Location

Jimmy John's
2233 Matthews Township Pkwy, Matthews, NC
28105, United States

Hours

Reviews

3.9
216 reviews
5 stars
114
4 stars
37
3 stars
16
2 stars
17
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and poor communication.

Food Quality

The quality of food is generally appreciated, but there are complaints about portion sizes and inconsistencies in sandwich preparation.

Speed of Service

Many customers highlight the fast service, though some recent reviews indicate longer wait times and issues with order accuracy.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but there are also reports of unsanitary conditions, particularly in the bathrooms.
  • DH
    donna horosko
    Jan 8, 2026
    5.0
    Diamond and Jay are both amazing! I frequent this store weekly and have never had a bad experience. The food is great, but the customer service is even better. Diamond is definitely management material and Jay is such a sweetheart.
  • VL
    Valentina Lara
    Dec 15, 2025
    5.0
    The lady who took my order and made my food was very kind!! I believe her name is Diamond she deserves a raise I was having a bad day and she brightened it up. Will be going back again!
  • JP
    Jamie Porterfield
    Sep 7, 2025
    1.0
    Nice to hear the world is still full of people who are miserable. If you are going to be in a customer service business. Learn how to be happy and positive. Dude at the counter today is having a bad day everyday….
  • CM
    Caitlin Meeks
    Sep 1, 2025
    2.0
    Really disappointed that my little John is actually less than that…didn’t know til I got all the way home. I mean the bread is over baked and it’s poorly shaped. Shame on yall for still using this bread.
  • RR
    R
    Jul 28, 2023
    1.0
    The tall skinny caucasian manager is something else. Never again.
Read more reviews on Google

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others