Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Matthews, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
755 reviews
5 stars
301
4 stars
124
3 stars
79
2 stars
49
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly staff, many report rude behavior and poor service.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Speed of Service
Many reviews highlight slow service, particularly in the drive-thru, with long wait times reported.
Product Quality
Inconsistent quality of food and drinks, with several customers noting issues with freshness and preparation.
Cleanliness
Reports of unsanitary conditions and a messy store environment have been noted by multiple customers.
- SHStephanie HernandezDec 10, 20255.0I’m normally not a Dunkin’ girl but JT made my drink soo good this man needs a raise and I will be back!!
- SCSejal ChappellDec 4, 20255.0This location is AMAZING ! I stop by there almost every morning and the staff feels like family at this point. Amazing customer service and I look forward to seeing the employees every morning on my way to work. Best location in Charlotte, NC.
- MDMikele DePaoloDec 3, 20255.0MISS DEE and JT And their crew, are absolutely amazing! Wonderful way to start the day positive , friendly, and Always hooked me up on Boston Crème and jelly Donuts. lol All jokes aside what a great experience. This location has been by far the best. It’s great to hit before you go uptown Charlotte, Trust me, you’ll feel the love when you come in. Thank you guys!!!!!! all love ❤️ and
- ABAngelina BalestrieriNov 16, 20251.0honestly the worst dunkin i’ve ever been to. The service is extremely slow and the drive through speaker barely works, so 99% of them our orders come out wrong. They always are out of stock of the drink flavors and food. the only reason they still have business is because it’s the only dunkin in the area
- NDNicole DelhamerNov 10, 20255.0I love this location! JT at the front is super nice and deserves all the recognition. On a busy Monday morning he was able to get my order exactly the way that I Wanted Without hesitation. Definitely makes me feel like he cares about the customers even though it’s just coffee. Thanks for making my day JT you have created a new regular !
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Matthews, NC?
Dunkin' in Matthews, NC is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.
Does Dunkin' in Matthews offer delivery and pickup services?
Yes, Dunkin' in Matthews offers both delivery and curbside pickup services.
What are some of the holiday menu items currently available at Dunkin'?
Holiday menu items include the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' in Matthews?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at the Matthews, NC location.
Does Dunkin' Matthews have a drive-thru service?
Yes, the Matthews Dunkin' location offers a drive-thru service for customer convenience.
What are the specialties of Dunkin' Matthews?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there other Dunkin' locations or coffee shops near Dunkin' Matthews?
Yes, nearby you can find another Dunkin', as well as Dunkin' Donuts & Baskin-Robbins and Baskin-Robbins ice cream shop for additional coffee and sweet treat options.
What auto services are available near Dunkin' in Matthews?
There are several automotive services nearby including Gto Auto Repair, Williams Auto Repair, Johamar tire dealer and repair, and multiple car dealerships like JS1 Auto Dealership and Driveway Motors, making it convenient to grab coffee before or after your auto service visit.
Are there any car rental agencies near Dunkin' in Matthews?
Yes, Dollar Rent a Car, Thrifty Car Rental, and Enterprise Leasing are nearby, so customers picking up a rental or returning a vehicle can easily stop by Dunkin' for coffee or a quick bite.