Dunkin'

Reviews

• MM

  Melissa Morales

  4 days ago
  5.0
  I stopped at Dunkin to grab an avocado toast and drink. The young lady on the headset was so kind by the time I decided what I wanted I left with two new favorite drinks. Regrettably I did not ask her name but if you stop by you will instantly know who she is as her kindness is unmatched.
• JP

  Julio Pretto

  Feb 20, 2026
  1.0
  I’m a loyal dunkin customer but this is the Worst Dunkin I ever been to, they never have anything, and the workers are extremely rude. Wouldn’t recommend, I rather take the 10 minute drive to the nearest Starbucks.
• MM

  marissa

  Feb 7, 2026
  1.0
  placed an order through the app and confirmed my order with drive thru attendant this morning. while waiting in line for my turn to get to the drive thru window (prob 8-10 mins which was totally fine cause it’s a saturday morning) i realized i forgot to add one more thing to my order so i opened the app and it had an option to update my order. i updated my order and just figured i tell the drive thru attendant about my update. my turn for the window comes and i tell her about my update (a bagel) and she acknowledged it. she gives me one of my drinks and one of my food items and ask me what im waiting for. i told her one more drink and a bagel. she asks if the bagel was in the bag she gave me and i said no it was just the sandwich i ordered as well. she gives me my drink and says have a great day. i told her im still missing my bagel. she told me “well it’s not on your receipt” i told her yea thats why i told you i updated it but thats fine can we just add it. she said “i have a line. you’re gonna have to get back in line for that”. i’ve worked fast food before and i know me adding that could have been annoying especially since it’s busy but im already at the window. why would i get back in line so i could wait even more. it made me feel like i was an inconvenience to tell me that she had a line. don’t tell me i need to get back in line when i was already waiting 8-10 minutes for others in front of me to get served. making my bagel that she acknowledged in the first place wouldn’t have changed anything. her response was totally the wrong response.
• TR

  Tiffany Riggs

  Feb 6, 2026
  1.0
  During busy morning rush periods, I have repeatedly heard statements made that the store can be run by one person alone. “Jokingly” by the manager Kenya bell However, what is visibly observed during these times does not align with that claim. The manager is frequently leaning on counters, appearing out of breath, and needing to step away multiple times to take drinks sips, while employees continue working under pressure. This creates an unsafe and inefficient work environment and places unnecessary strain on staff during peak hours. Morning rushes require consistent movement, active leadership, and hands-on support, which does not appear to be happening at this store. I work for a large corporate office and am very familiar with professional standards and customer service expectations. Unfortunately, I have had multiple interactions with Manager Kenya, and in each instance, the issues were not handled effectively or resolved appropriately. The lack of follow-through and professionalism has been disappointing. What I find most concerning is that I consistently receive better outcomes when I do not request management at all and instead work directly with available staff in person. This should not be the case, as management should be a source of resolution—not additional frustration. I highly appreciate The two morning workers who go above and beyond to make sure my drinks are correct. JT and Jae. It’s unfortunate that I had to hope on seeing certain employees at work to receive a drink that’s made to Dunkin standard. Although I did not see jae this morning, I really want to appreciate her and her work at this location. Hoping Dunkin can give her some type of recognition. I see the same four employees every day there is room for improvement for some, but I really appreciate these two employees!! Hopefully someone higher than the store manager Kenya can bring recognition to this
• TB

  Tezra Blake

  Jan 17, 2026
  1.0
  I wouldn’t serve these donuts to anyone they had a funny taste I told them No chocolate donuts .This was waste of a tip and more I will never buy cup of coffee from there .Which I don’t drink I am so pissed you could hit someone upside the head with these donuts .I wouldn’t serve them to my mother they so bad I won’t a full refund asap

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