Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Matthews, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
332 reviews
5 stars
124
4 stars
38
3 stars
29
2 stars
22
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Availability
Many reviews noted that the location often runs out of popular items, including donuts and coffee.
Cleanliness
The cleanliness of the store and bathrooms was a common concern, with reports of dirty tables and unsanitary conditions.
Management Issues
Several customers mentioned a lack of effective management, leading to disorganization and untrained staff.
Mixed Experiences
While some customers praised specific staff members and enjoyed their products, overall experiences were overwhelmingly negative.
- RSroman stjohnNov 12, 20255.0I’m writing this review because of the morning crew. I order there a lot and every time I order everything is perfect. I truly appreciate you guys.
- AHAJ HallihanOct 8, 20251.0Walked in thirty minutes before closing and was told that they had no donuts and had already thrown out all the food for the day.
- DSDeb SOct 6, 20252.0I asked for avocado toast with bacon and bagel seasoning and to toast dark. It came not toasted, no bagel seasoning. It's not Rocket science to get this right. You should get what you want and paid for. The black specs were them putting bagel seasoning on after I sent it back!
- AAAnthonyOct 2, 20252.0How does a Dunkin’ Donuts say they don’t have any more coffee for sale for the day with 3 hours remaining before they close. SMH
- TRTeresa RamosAug 14, 20255.0Best donuts
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Matthews, NC?
Dunkin' in Matthews, NC is open Monday through Friday from 5:00 AM to 8:30 PM, and on Saturday and Sunday from 6:00 AM to 8:30 PM.
Does this Dunkin' location offer delivery services?
Yes, Dunkin' Matthews offers delivery as well as curbside pickup services for customer convenience.
What are some of the current featured menu items at this Dunkin'?
Current featured items include the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with real cereal milk.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for fast grab and go service.
What meals does Dunkin' serve at the Matthews location?
Dunkin' serves breakfast, lunch, and brunch options at this location.
Does this Dunkin' have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Are there any coffee shops near the Dunkin' Matthews location?
Yes, there is another Dunkin' nearby as well as other options like Smoothie King for drinks and Red Bowl Asian Bistro for dining.
What grocery or pharmacy stores are near Dunkin' Matthews?
Nearby, you can find Publix Super Market at McKee Farms and Publix Pharmacy at McKee Farms for your grocery and pharmacy needs.
Where can I find wireless phone services close to Dunkin' Matthews?
The T-Mobile store near this Dunkin' location offers mobile phone accessories and services.
What payment methods are accepted at Dunkin' Matthews?
Dunkin' Matthews accepts both debit and credit card payments.