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Carrabba's Italian Grill

4.1
(2401 reviews)

Business Details

10408 E. Independence Blvd., Matthews, NC
28105, United States
(704) 844-0464

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
10408 E. Independence Blvd., Matthews, NC
28105, United States

Hours

Reviews

4.1
2,401 reviews
5 stars
1,447
4 stars
399
3 stars
198
2 stars
122
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Yager, Niyah, and Bree.

Food Quality

The food received mixed reviews; while some dishes were described as delicious and well-prepared, others were criticized for being bland or poorly executed.

Atmosphere

The restaurant's atmosphere was generally appreciated, with many noting it as cozy and inviting, although some mentioned issues with cleanliness and lighting.

Inconsistency

Several reviews pointed out inconsistencies in service and food quality, with some customers experiencing long wait times or unsatisfactory meals.
  • JB
    Jessica Brantley
    1 day ago
    3.0
    Usually really good but last night was seriously lacking. They supposedly ran out of calamari but we saw a table get some, we had to ask twice for bread, we were not offered cheese on top of our meals, and the garlic mashed potatoes were so runny i thought they were potato soup. Hopefully next time we come back they have better staff and management.
  • GK
    Garrett Kelly
    2 days ago
    5.0
    Had a great dinner. The dining room was packed but I was able to be seated quickly. The crab cakes definitely stood out, as did the excellent service. Lauren was quick, professional, and extremely personable. I hope to get seated in her section next time I come around
  • WW
    wilka1997
    2 days ago
    5.0
    Came in for dinner on a Sunday night and it was so good! I had the fettuccine Carrabba and that chicken was cooked perfectly with that creamy pasta alfredo, I really enjoyed my meal. Our server Sara was just amazing, she provides excellent service. I would recommend her everyday as your server. Will be back for sure!
  • SK
    Sheila Kobilsek
    4 days ago
    3.0
    Ordered spaghetti and meatballs on the phone for take out with salads. The girl did not know what the difference was with each of the salads and she didn’t know what salad dressings they carried. I get home with my meals and realize that she didn’t give me the meatballs. Oh well. What can you do? I just wish that she was trained better.
  • LF
    Lauren F
    Feb 14, 2026
    1.0
    Do not give this location your money. 2/14 Called in for a reservation 4 hours ahead of time, get to the restaurant 10ish minutes ahead of time expecting a slight wait. Well after checking in and waiting 20 minutes after being told our reservation was “moved up” suddenly it can’t be found. Get told it’d be another 5 minutes, another 10 go by and we watch a couple walk up, tell their reservation and get sat IMMEDIATELY. And that’s our queue to leave. No one stopping us to try and let us know a table was opening up or anything. Just let money walk out the door. Obviously by everyone’s behavior management is poor and the hostess’s from tonight need to be out the door expeditiously. Waiting 30+ minutes past a reservation is insane, but to be continuously ignored or looked over (as some of the taller people in the waiting area by the way) is ridiculous. I don’t even care for them to do better. Either clear house or maybe find a location that can hold the demand of people trying to even give you business. The response below is of no help. I tried to call back asking to speak with a manager and was on hold for 15 minutes before the call dropped. Again another failure on both the hostesses and management. Clear house, now. Even after management called me a few days ago I still wouldn’t come back. Apparently a lot of what I experienced was the incorrect way for things to have been done, which unfortunately resolves nothing. I genuinely hope the conversation we had was eye opening and the correct changes get made so others behind me don’t experience the same things that I did

Frequently Asked Questions About Carrabba's Italian Grill

What type of cuisine does Carrabba's Italian Grill in Matthews, NC offer?

Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.

What are the regular operating hours for Carrabba's Italian Grill?

The restaurant is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Brand Certified Facts from Carrabba's Italian Grill

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Certified March 01, 2026Yext Knowledge Graph
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