Customers generally praised the food as delicious and flavorful, with specific mentions of dishes like lasagna, eggplant parmesan, and the minestrone soup.
Service Experience
Service quality varied; many reviews highlighted exceptional service from specific staff members, while others reported slow or inattentive service.
Atmosphere
The restaurant's atmosphere was often described as warm and inviting, although some customers noted issues with cleanliness and lighting.
Management Issues
Several reviews pointed out problems with management responsiveness and staff coordination, leading to negative dining experiences.
Value for Money
While many customers felt the food was worth the price, some expressed concerns about rising costs and portion sizes not meeting expectations.
PP
Pablo Piccaso
Jan 3, 2026
4.0
The eggplant parmesean was delicious. Unfortunately, they didn't have any espresso.
DR
Dee Rojas
Dec 30, 2025
4.0
Haven't been here in a while, I really enjoyed the foods and service, Bri was in point.
CR
Charlotte Resident
Dec 24, 2025
5.0
We have gone to Carrabbas for Christmas Eve for 20+ years and every time they've delivered. We've often gone to the location at Concord Mills Mall after some last-minute shopping, but lately we've stayed closer to home and have visited the Matthews, NC location.
The Carrabbas staff does excellent work and seem to be energized and attentive even though they're working on a holiday. The food is always very good, and I mean that, too. Carrabbas makes a very flavorful and rich line of Italian favorites. Mine every year is the lasagne, and the fettuccine is very tasty too. They have a nice salad to accompany your entree.
So if you want quality Italian fare in a soothing atmosphere at a reasonable price, consider Carrabbas. You'll be glad you did.
CH
Cody Helms
Dec 23, 2025
5.0
The folks here are awesome! Warm and focused on service and just being dang nice. Good work Carrabbas!!
DD
Daniel Dygowski
Dec 22, 2025
5.0
Good experience here. We've come quite a few times Good quality Italian food in Matthews Good staff friendly environment food usually taste pretty fresh. Definitely go here for the Italian in Matthews
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Matthews, NC offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular operating hours for Carrabba's Italian Grill?
The restaurant is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour? If so, when is it?
Yes, Carrabba's offers happy hour every day of the week from 4:00 PM to 6:00 PM.
What types of pickup and delivery services are available at Carrabba's Italian Grill?
Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options.
Can I view Carrabba's Italian Grill menu and place an order online?
Yes, you can view the menu and place an order online at https://www.carrabbas.com/order/menu/matthews.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, Carrabba's welcomes families and has wheelchair accessible entrances, parking, seating, and restrooms. They also have a children's menu and braille menus.
Does Carrabba's Italian Grill serve alcohol and have a bar onsite?
Yes, Carrabba's serves beer, wine, cocktails and other alcoholic beverages and has a bar onsite.
What nearby places can I visit before or after dining at Carrabba's Italian Grill?
Nearby you can visit the Matthews Festival Shopping Center for retail shopping, or dine at other restaurants such as Township Grille, Fujimi Japanese Steakhouse, Metro Diner, or Mr Tokyo Japanese Restaurant.
Are there fitness or recreation options near Carrabba's Italian Grill?
Yes, you can visit iLoveKickboxing - Matthews for kickboxing and martial arts classes or Crunch Fitness for gym and boxing classes nearby.
What are some beauty and wellness places near Carrabba's Italian Grill?
Nearby beauty and wellness options include Sweet Honey Beauty Studio, Shades Hair Studio, Beauty Oasis by Alina NAILS, Blu Innovation, Sola Salon Studios, AnnJae Styles and Company, CB Beauty Studio & Hair Extensions, Renu Herbal Spa & Nails, Simply Samantha Hair Salon, and Sugarcoat Nail Bar Matthews.