Bruegger's Bagels

4.0
568 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
1905 Matthews Township Parkway, Matthews, NC
28105, United States

Hours

Reviews

4.0
568 reviews
5 stars
329
4 stars
103
3 stars
37
2 stars
24
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and order inaccuracies.

Food Quality

The bagels are generally well-received, but there are complaints about incorrect orders and inconsistent food quality.

Cleanliness

Multiple reviews highlight issues with cleanliness in the dining area and bathrooms, impacting overall customer satisfaction.

Management Issues

Several customers express dissatisfaction with management, particularly regarding staff treatment and service efficiency.

Atmosphere

While some enjoy the atmosphere, others find it unwelcoming and report a decline in the overall dining experience.
  • OA
    Olivia Anton
    Jan 5, 2026
    1.0
    I ordered, and paid for, 2 hash browns and only received one. When I tried to call, it was impossible to get through to them. It rang on and on. I am completely unimpressed. I wouldn't recommend ordering delivery from here because if they make a mistake, you wont be able to fix it unless you go in person maybe.
  • LM
    linda mcaffee
    Jan 5, 2026
    4.0
    Bagels were a little dough, wanted crisper outside
  • KK
    Kim Katopodis
    Dec 16, 2025
    5.0
    Tyler Joseph and Natasha are a phenomenal team! They make my morning; they know my order and I’ll be back soon!
  • JP
    Jana Perry
    Dec 13, 2025
    1.0
    Got there 5 min after 2 due to traffic to pick up my order wasn’t able to door locked no one inside can’t even get a refund great thanks
  • SP
    Sara Page
    Dec 6, 2025
    1.0
    Don't bother choosing a bagel because they'll just put it on whatever they want. No labels so turkey sausage and pork sausage cant be identified once put on the wrong bagel. Cream cheese bagel was cut with a dirty knife and has residue of SOMETHING all over it. Really disgusting and a waste of money. I forget how bad it is and try ordering from here once every six months and it's been awful for 2 years.

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 1905 Matthews Township Parkway?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.

What type of food does Bruegger's Bagels serve?

They serve New York style bagels, breakfast and deli sandwiches, gourmet topped bagels, sides like hashbrowns and muffins, as well as custom blends of hot and iced coffee.