Bruegger's Bagels

4.0
562 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
1905 Matthews Township Parkway, Matthews, NC
28105, United States

Hours

Reviews

4.0
562 reviews
5 stars
327
4 stars
102
3 stars
37
2 stars
24
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders, particularly from a manager named John.

Food Quality

While many customers enjoyed the bagels, there were complaints about inconsistent quality and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and bathrooms, with some describing the environment as filthy.

Staff Friendliness

Some staff members, particularly a manager named Tyler, received praise for being friendly and efficient, contrasting with negative experiences reported with other staff.

Management Issues

There are significant concerns regarding management practices, with calls for better training and a more customer-focused approach.
  • DC
    Dave Chiodo
    3 days ago
    5.0
    The absolute best. You know it's great when there's always a line. But they still get you in and out quickly . And of course delicious
  • NH
    Nguyet Thuy Ha
    Nov 6, 2025
    5.0
    Super clean, fast service, and the espresso is always consistent. That’s why I keep coming back.
  • JB
    Jimmy Bowman
    Oct 29, 2025
    5.0
    Love this bagel place. The manager is friendly and the staff works hard.
  • JB
    JAMES BEACH
    Oct 27, 2025
    1.0
    Order bakers dozen. I ask that they get cut. Before I paid I ask are these cut. Yes sir. Got home UNCUT.
  • JD
    Jon Dekanski
    Oct 26, 2025
    1.0
    Ordered a western and they don’t put chipotle mayo on it and I also found a small black hair. Very slow service as well This place has gone down hill in the past 5-10 years. In my opinion it was at its best when Audra was the manager. Definitely gonna avoid it and go to the family owned bagel place in mint hill

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 1905 Matthews Township Parkway?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.

What type of food does Bruegger's Bagels serve?

They serve New York style bagels, breakfast and deli sandwiches, gourmet topped bagels, sides like hashbrowns and muffins, as well as custom blends of hot and iced coffee.