Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported poor service, including rude staff and incorrect orders, particularly from a manager named John.
Food Quality
While many customers enjoyed the bagels, there were complaints about inconsistent quality and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area and bathrooms, with some describing the environment as filthy.
Staff Friendliness
Some staff members, particularly a manager named Tyler, received praise for being friendly and efficient, contrasting with negative experiences reported with other staff.
Management Issues
There are significant concerns regarding management practices, with calls for better training and a more customer-focused approach.
DC
Dave Chiodo
3 days ago
5.0
The absolute best. You know it's great when there's always a line. But they still get you in and out quickly . And of course delicious
NH
Nguyet Thuy Ha
Nov 6, 2025
5.0
Super clean, fast service, and the espresso is always consistent. That’s why I keep coming back.
JB
Jimmy Bowman
Oct 29, 2025
5.0
Love this bagel place. The manager is friendly and the staff works hard.
JB
JAMES BEACH
Oct 27, 2025
1.0
Order bakers dozen. I ask that they get cut. Before I paid I ask are these cut. Yes sir. Got home UNCUT.
JD
Jon Dekanski
Oct 26, 2025
1.0
Ordered a western and they don’t put chipotle mayo on it and I also found a small black hair. Very slow service as well This place has gone down hill in the past 5-10 years. In my opinion it was at its best when Audra was the manager. Definitely gonna avoid it and go to the family owned bagel place in mint hill
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 1905 Matthews Township Parkway?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
What type of food does Bruegger's Bagels serve?
They serve New York style bagels, breakfast and deli sandwiches, gourmet topped bagels, sides like hashbrowns and muffins, as well as custom blends of hot and iced coffee.
Does Bruegger's Bagels offer catering services?
Yes, they offer breakfast and lunch catering available for online orders.
Can I order ahead through an app for Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
What payment options are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Bruegger's Bagels provide takeout and delivery services?
Yes, they offer takeout, same-day delivery, and in-store pickup services.
Is parking available near Bruegger's Bagels?
Yes, there is free street parking as well as free parking lot options near the location.
Are there any nearby places to visit before or after visiting Bruegger's Bagels?
Yes, nearby you can visit Jersey Mike's Subs for sandwiches, Massage Heights Matthews Festival for relaxation, and Nothing Bundt Cakes for dessert treats.
Where can I find coffee or bakery options close to Bruegger's Bagels?
Nearby coffee and bakery options include Panera Bread and another Bruegger's Bagels location nearby.
What health and wellness services are located near Bruegger's Bagels?
Nearby you can find Accuvision Eye Care OD for optometry services and The Vitamin Shoppe for vitamins and supplements.