Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and order inaccuracies.
Food Quality
The bagels are generally well-received, but there are complaints about incorrect orders and inconsistent food quality.
Cleanliness
Multiple reviews highlight issues with cleanliness in the dining area and bathrooms, impacting overall customer satisfaction.
Management Issues
Several customers express dissatisfaction with management, particularly regarding staff treatment and service efficiency.
Atmosphere
While some enjoy the atmosphere, others find it unwelcoming and report a decline in the overall dining experience.
OA
Olivia Anton
Jan 5, 2026
1.0
I ordered, and paid for, 2 hash browns and only received one. When I tried to call, it was impossible to get through to them. It rang on and on. I am completely unimpressed. I wouldn't recommend ordering delivery from here because if they make a mistake, you wont be able to fix it unless you go in person maybe.
LM
linda mcaffee
Jan 5, 2026
4.0
Bagels were a little dough, wanted crisper outside
KK
Kim Katopodis
Dec 16, 2025
5.0
Tyler Joseph and Natasha are a phenomenal team! They make my morning; they know my order and I’ll be back soon!
JP
Jana Perry
Dec 13, 2025
1.0
Got there 5 min after 2 due to traffic to pick up my order wasn’t able to door locked no one inside can’t even get a refund great thanks
SP
Sara Page
Dec 6, 2025
1.0
Don't bother choosing a bagel because they'll just put it on whatever they want. No labels so turkey sausage and pork sausage cant be identified once put on the wrong bagel. Cream cheese bagel was cut with a dirty knife and has residue of SOMETHING all over it. Really disgusting and a waste of money. I forget how bad it is and try ordering from here once every six months and it's been awful for 2 years.
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 1905 Matthews Township Parkway?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
What type of food does Bruegger's Bagels serve?
They serve New York style bagels, breakfast and deli sandwiches, gourmet topped bagels, sides like hashbrowns and muffins, as well as custom blends of hot and iced coffee.
Does Bruegger's Bagels offer catering services?
Yes, they offer breakfast and lunch catering available for online orders.
Can I order ahead through an app for Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
What payment options are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Bruegger's Bagels provide takeout and delivery services?
Yes, they offer takeout, same-day delivery, and in-store pickup services.
Is parking available near Bruegger's Bagels?
Yes, there is free street parking as well as free parking lot options near the location.
Are there any nearby places to visit before or after visiting Bruegger's Bagels?
Yes, nearby you can visit Jersey Mike's Subs for sandwiches, Massage Heights Matthews Festival for relaxation, and Nothing Bundt Cakes for dessert treats.
Where can I find coffee or bakery options close to Bruegger's Bagels?
Nearby coffee and bakery options include Panera Bread and another Bruegger's Bagels location nearby.
What health and wellness services are located near Bruegger's Bagels?
Nearby you can find Accuvision Eye Care OD for optometry services and The Vitamin Shoppe for vitamins and supplements.